Emerging Technologies Can Keep Your Digital Hotel Solidly Booked
Virtual gathering places for customers benefit from collaborative and immersive apps like Zoom, virtual reality, and augmented reality.
It’s Time for Marketers to Go Back to School
The higher education market could benefit from a new marketing technology that takes personalization to a new level
Voice Self-Service to the Rescue
When live agents can't be had, interactive voice response systems may suffice.
Innovate Your Way Out of a Recession
In a recession, an innovative organization can learn to focus on fewer projects—but ones that can meet and even exceed expectations.