Professional Services CRM > CRM News

Professional services firms have goals and metrics that are unique to their field. Customer Relationship Management (CRM) solutions that support those goals can make a big difference in the company's bottom line. Explore our latest CRM news, analysis, and advice for everyone in the professional services sector.

Tikit Partners with Enable

Tikit will resell Enable's PitchPerfect marketing solution.

Top of Mind Networks Integrates BombBomb into Surefire CRM

The integration between Surefire and BombBomb allows users to incorporate video into customer emails.

PhoneWagon Launches Two-Way Business SMS

The feature will allow company employees to respond to customer text messages directly from a shared inbox.

OutboundEngine Integrates with Contactually

Integration lets users sync contact databases across platforms.

Continuity Programs Adds Reputation Management to Its CRM Software

Additions help companies manage online customer reviews.

SmartTouch Interactive Releases Prospector Third-Party Acquisition Email Service

Prospector lets home builders and residential developers reach a wealth of prospective buyers in major markets throughout the U.S.

LivePerson Integrates with Datto's Autotask PSA

The integration between LivePerson and Autotask will bring conversational commerce to thousands of solution providers.

Contactually Adds a Gmail Extension

Available in the Chrome Web Store, Conactually's extension lets users manage their contact databases within Gmail.  

Mindmatrix Launches MSP-IT Marketing and Sales Content Packages

The content packages help IT marketing teams with content creation.

VIDEO: What's Your Roadmap for Multi-Year Customer Strategy Growth?

ISM Inc. president Barton Goldenberg explains why it's important to take the long view when developing a customer engagement strategy in this clip from CRM evolution 2018.

IXACT Contact Relaunches with a New Interface

IXACT Contact has introduced a new version of its real estate CRM and marketing automation system with an entirley new user interface and two new modules.

IXACT Contact Integrates with FiveStreet

Leads captured by FiveStreet can now automactly flow into IXACT Contact.

Mavenlink Launches Full-Cycle Resource Management

New features include a Drop-and-Drag Master Planning Console and Demand and Capacity Forecasting Dashboard.

Agile CRM Launches Real Estate CRM

New product helps real estate professionals manage property listings, requests, and leads.

ServiceTitan Partners with LeadsNearby

The move promises to enhance the online marketing and digital presence of home service businesses.

ServiceTitan Integrates with Speetra's PulseM

The pulseM integration with ServiceTitan could help home service businesses boost their reputations and SEO.

ServiceTitan Partners with The Seal to Give Customers Peace of Mind

Integrating The Seal verification and mail tools into the ServiceTitan platform affords home service business customers a high level of comfort that service technicians are legitimate.

ServiceTitan Partners with VitalStorm for Online Ad Campaign Tracking

Integrating VitalStorm Metrics with ServiceTitan allows home service business owners to experience end-to-end Internet ad campaign tracking and visibility.

Conversational Offers Live Chat Support to Law Firms

Virtual receptionist provider Conversational has added live Web chat support to its portfolio of services for law firms.

SmartTouch Interactive Adds Features to Lead Nurturing CRM and Real Estate Email Marketing Solution

SmartTouch has streamlined lead management and nurturing for home builders and developers.