Professional Services CRM > CRM News

Professional services firms have goals and metrics that are unique to their field. Customer Relationship Management (CRM) solutions that support those goals can make a big difference in the company's bottom line. Explore our latest CRM news, analysis, and advice for everyone in the professional services sector.

Constellation1 Acquires Paradym

Constellation1 has expanded its front-office suite of solutions for the real estate market with marketing offerings from Paradym.

PlanetRE Launches Interact Cloud

Interact Cloud offers automation of many customer-related activities.

CareAR Announces Augmented Reality Integration with ServiceNow

CareAR's ServiceNow integration delivers augmented reality-based visual support for service teams.

SecurityTrax Unveils Customizable CRM Platform

SecurityTrax CRM includes a new user experience, data resources, and integrations and customizations.

Professional Services Firms Need to Embrace Digital Marketing

A study by the Hinge Research Institute has found that professional services firms grow three times faster when they employ digital marketing strategies.

First American DataTree Launches List Solution

DataTree List delivers highly targeted marketing lists for marketers.

CASEpeer Integrates with Lead Docket

Case management software company CASEpeer has integrated with Lead Docket, a lead tracking software for law firms.

SmartTouch Interactive Launches Mobile App for the  NexGen CRM Platform

The SmartTouch NexGen CRM Mobile app provides contact engagement functionality on iOS and Android devices.

Tikit Partners with Enable

Tikit will resell Enable's PitchPerfect marketing solution.

Top of Mind Networks Integrates BombBomb into Surefire CRM

The integration between Surefire and BombBomb allows users to incorporate video into customer emails.

PhoneWagon Launches Two-Way Business SMS

The feature will allow company employees to respond to customer text messages directly from a shared inbox.

OutboundEngine Integrates with Contactually

Integration lets users sync contact databases across platforms.

Continuity Programs Adds Reputation Management to Its CRM Software

Additions help companies manage online customer reviews.

SmartTouch Interactive Releases Prospector Third-Party Acquisition Email Service

Prospector lets home builders and residential developers reach a wealth of prospective buyers in major markets throughout the U.S.

LivePerson Integrates with Datto's Autotask PSA

The integration between LivePerson and Autotask will bring conversational commerce to thousands of solution providers.

Contactually Adds a Gmail Extension

Available in the Chrome Web Store, Conactually's extension lets users manage their contact databases within Gmail.  

Mindmatrix Launches MSP-IT Marketing and Sales Content Packages

The content packages help IT marketing teams with content creation.

VIDEO: What's Your Roadmap for Multi-Year Customer Strategy Growth?

ISM Inc. president Barton Goldenberg explains why it's important to take the long view when developing a customer engagement strategy in this clip from CRM evolution 2018.

IXACT Contact Relaunches with a New Interface

IXACT Contact has introduced a new version of its real estate CRM and marketing automation system with an entirley new user interface and two new modules.

IXACT Contact Integrates with FiveStreet

Leads captured by FiveStreet can now automactly flow into IXACT Contact.