Professional Services CRM > CRM News

Professional services firms have goals and metrics that are unique to their field. Customer Relationship Management (CRM) solutions that support those goals can make a big difference in the company's bottom line. Explore our latest CRM news, analysis, and advice for everyone in the professional services sector.

Boulevard Launches Text Marketing

Boulevard's Text Marketing enables salons, spas, medspas, and barbershops to reach clients instantly and directly with targeted SMS campaigns 

Realeflow Introduces Leadflow AI Agent

Realeflow introduces Leadflow AI Agent, an AI-based lead generation platform for real estate agents and brokers.

Yelp Launches Yelp Assistant

Yelp's spring product release includes the new Yelp Assistant as well as Yelp Fusion AI API, which brings Yelp's content to third-party platforms through natural language search experiences, and a revamped Yelp Guest Manager for restaurants.

Colleen Unveils Generative AI Voice Technology

Colleen Voice offers real estate property managers a conversational interface to engage with residents.

ServiceTitan Acquires Convex

Together ServiceTitan and Convex will help commercial contractors accelerate growth.

Thumbtack Partners with ServiceTitan

Thumbtack's integration with ServiceTitan integration helps trades businesses manage calendars and booking requests.

CallRail Partners with Jobber

CallRail and Jobber partner to help home-service businesses optimize marketing campaigns for higher-value leads.

Eliant Launches Eliant Engage

Eliant Engage is a customer experience management mobile app for homebuilders.

CallRail Partners with MyCase

CallRail's MyCase partnership gives legal firms access to insights on marketing spend.

Klaviyo Launches Klaviyo For Wellness

Klaviyo For Wellness, complete with Mindbody, Zenoti, and Boulevard integrations, is built to help wellness companies thrive in the digital age.

Addressable Launches SmartCopy

Addressable's SmartCopy is a GPT3-powered real estate marketing tool.

Zuper Integrates with Zendesk

Zuper partners with Zendesk to improve customer service experiences in the field service industry.

ServiceTitan Launches Leads Integration Platform

ServiceTitan's Leads Integration Platform helps contractors capture leads and grow their businesses.

Lawmatics CRM Integrates with MyCase

Lawmatics has integrated its law firm CRM product with the MyCase law practice management platform.

Buying Buddy Adds Email Marketing to IDX CRM

Buying Buddy's IDX CRM now includes email marketing feature for real estate professionals.

Agent CRM Launches Adbase

Agent CRM's Adbase helps professionals build Facebook Ads marketing campaigns.

RealPage to Acquire Knock CRM

RealPage's acquisition of Knock combines property management solutions and CRM.

Thumbtack Launches Front Desk Service

Thumbtack Front Desk is a concierge service for home service professionals.

titleLOOK Adds Marketing Automation Features

The digital title platform provider rolls out branded emails, advertising, and more marketing automation features.

SurePoint Technologies Acquires Cole Valley Software, Creator of ContactEase CRM

The ContactEase addition creates a cloud platform integrating CRM with legal management and financial data.