Go Flooring’s Sales Hit the Ceiling
26 Jan 2024
Roomvo's Visualizer tool helped Go Flooring exceed $12 million in sales in its first year.
Pack Makes the Cut with Clothier
26 Apr 2023
Cuts Clothing stitches together a better web experience with Pack CMS.
Power Digital Drives Lord & Taylor’s Digital Growth
26 Apr 2023
The move away from brick-and-mortar didn't hurt the iconic retailer.
Niemann Foods Brings Stores to the Digital Age
04 Oct 2022
Birdzi helps the grocery retailer reach customers with online marketing.
CINC Now Sees the Full Story
30 Jun 2022
The real estate tech provider has gained visibility into its mobile app with FullStory.
Crisp Data Contributes to Sunday Growth
30 Jun 2022
The lawn care company's retail sales are growing like weeds with Crisp's data solution.
Airship Elevates Hagebau Connect’s Marketing Efforts
02 May 2022
The German DIY retailer's loyalty program rises with Airship.
Yotpo Grows Sir Dogwood’s Business
01 Apr 2022
Yotpo's SMS messaging addition leads to a 4,700 percent ROI for the pet supplies company.
Ada Helps Tile Find 291 Percent ROI
19 Jan 2022
The device tracking app provider is saving money and time with a chatbot.
Evinced Helps Capital One Meet Accessibility Guidelines
22 Apr 2021
The financial giant increases compliance across customer-facing digital properties
Casey’s Is More Convenient with Mobile Apps
01 Mar 2021
SAP has helped the convenience store chain build loyalty with e-commerce
RSVD Scales New Contacts with MountainTop
30 Nov 2020
The event management solutions provider uses B2B data to enter new markets
Nuance Helps Cabify Manage Growing Customer Requests
30 Nov 2020
The ride-sharing company picks up scale with a virtual assistant
WestJet Customer Satisfaction Takes Off
27 Jul 2020
The small airline benefits from a bot built by Netomi for Facebook Messenger
When It Comes to Communications, Twilio Has Insurance Firm Covered
29 May 2020
Cover Financial is benefiting from Twilio's Flex cloud-based platform
SharkNinja Operationalizes Customer Feedback
26 Nov 2019
With Clarabridge Engage and Analytics, the housewares manufacturer is able to act on voice-of-the-customer data to create new products and evolve its customer experience.
The State of Customer Service Automation 2019
30 Sep 2019
Insights from 75 million issues & 71 million bot interactions reveal how automation trends are driving customer service forward. Download this report to learn about the impact of customer service bots on standard contact center KPIs.
Swrve Boosts User Engagement for Cinedigm
01 Oct 2019
The entertainment studio improved mobile customer click rates, completion rates, and app sessions
Diane von Furstenberg Raises Revenue with Personalization
28 May 2019
After an online overhaul, Qubit Pro and Qubit Aura were used to create seamless multichannel visitor journeys
Helpshift Aids VCA in Pet Wellness
25 Apr 2019
Mobile app and chat feature drive successful outcomes for vet care provider