• March 21, 2016

Badgeville Integrates Into Zendesk, Skillsoft, and IBM Connections

Badgeville last week launched three new application connectors that extend Badgeville's behavior motivation and rewards platform across the Zendesk, IBM Connections, and Skillsoft platforms. The new connectors enable companies to motivate and gain greater visibility into user behavior in these platforms and expand reward opportunities to drive improved performance.

The newest connectors add to the growing roster of customer and employee success applications. Previous application connectors linked to software like Jive, SharePoint, Yammer, Lithium, Office 365, WordPress, and Salesforce.com.

The integration into Zendesk's customer support platform enables companies to measure, motivate, and reward both internal support staff and customer community members across all channels of engagement on the Zendesk platform. The IBM Connections business social network platform integration lets companies track, encourage, and recognize team engagement, collaboration, innovation, and productivity. The integration into the Skillsoft eLearning programs helps companies incentivize training participation, build expertise, understand how learning impacts business functions, such as sales, productivity, etc., and foster employee reputation cultivation.

"Extending the Badgeville gamification solution to a wider range of enterprise applications is a central theme of our strategy," said Jon Shalowitz, CEO of Badgeville, in a statement. "These connectors tie directly into the application schema, making it fast and easy to deploy a robust digital motivation solution that can transform application-level activities into motivating events, enabling customers to realize greater value from investments in both technology and talent."


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