Badgeville Launches EngageKPI
Badgeville today launched EngageKPI, a service that automates the delivery of performance data and engagement events to people.
EngageKPI augments Badgeville MotivationMetrics, a data discovery and analytics platform that offers rich visualizations to highlight the engagement journey, demonstrate ROI, and showcase organizational performance.
The EngageKPI scheduled event and data service delivers personalized analytics and engagement events. The analytics deliver insights and show where customers, employees, and partners are engaging and how well they are performing.
"We're bringing information off-platform and directly to the program owners and managers," said Jon Shalowitz, CEO of Badgeville, in a statement. "With EngageKPI we're packaging program, performance, and people data in consumable events for the right viewer while reinforcing a data-centric culture, engagement model, and decision making."
EngageKPI automatically delivers program updates that are designed around top informational requests and can be scheduled daily, weekly, or monthly.
EngageKPI also automatically delivers management snapshots that provide weekly insights into top behaviors and personnel in the program. It also delivers a reputation score for each employee and partner. The reputation score comes from an algorithm that takes into account recency and frequency of collaboration, customer response, sales activity, or other behaviors.
Coming soon from Badgeville are audience digests that provide player achievements.
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