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January 30, 2019

CRM Featured Articles

Zuant Releases Vault to Help with Data Compliance Rules

Zuant Vault provides precise control and management of customer contact data.


Networking Tips for Contact Center Management

Networking properly creates opportunities for career and personal development. (Featured on

Case Studies

Washington’s 311 System Answers the Call with Salesforce

Reduced system downtime, call hold times, and costs have followed the district's migration to Service Cloud

CRM Across the Wire

Sitecore Partners with IBM iX

IBM iX and Sitecore have launched a global marketing services and technology agreement.

IPsoft Introduces 1RPA Powered by Conversational AI

1RPA allows businesses to create automations at scale.

ActiveCampaign Integrates with Square

ActiveCampaign's Integration with Square connects online and offline data to help SMBs create personalized customer experiences based on purchase behaviors.

Impiger Introduces Chatbot Platform is a feature-rich chatbot development platform geared toward SMBs.