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January 09, 2019
CRM Featured Articles
The Top 15 CRM Stories from 2018
08 Jan 2019
Here's a look at the stories that most embodied the changes facing sales, marketing, and customer service in 2018.
Magazine Features
The Gig Economy Is Emerging, but Overstated
26 Dec 2018
Most job seekers, even Millennials, still prefer traditional jobs to flexible options
Viewpoints
Need to Demonstrate—and Increase—Trade Show ROI? Prioritize Clean Data
07 Jan 2019
Ensuring you have clean CRM data to work with is integral to understanding whether a trade show will have the desired ROI. The following best practices set you up to successfully manage the data quality process pre- and post-show.
CRM Across the Wire
HubSpot Integrates with ZOOM
08 Jan 2019
HubSpot launches Zoom integration to help companies add video to their communications mix.
J.D. Power Launches Website Certification
08 Jan 2019
J.D. Power's website certification program is designed to help consumers identify the best online customer experiences.
MicroStrategy Releases MicroStrategy 2019 Analytics and Mobility Platform
08 Jan 2019
A new HyperIntelligence offering delivers a zero-click analytics and data experience.
Akamai to Acquire Janrain
07 Jan 2019
Akamai plans to add customer identity access management to its Intelligent Edge offerings by acquiring Janrain.