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January 09, 2019

CRM Featured Articles

The Top 15 CRM Stories from 2018

Here's a look at the stories that most embodied the changes facing sales, marketing, and customer service in 2018.

Magazine Features

The Gig Economy Is Emerging, but Overstated

Most job seekers, even Millennials, still prefer traditional jobs to flexible options


Need to Demonstrate—and Increase—Trade Show ROI? Prioritize Clean Data

Ensuring you have clean CRM data to work with is integral to understanding whether a trade show will have the desired ROI. The following best practices set you up to successfully manage the data quality process pre- and post-show.

CRM Across the Wire

HubSpot Integrates with ZOOM

HubSpot launches Zoom integration to help companies add video to their communications mix.

J.D. Power Launches Website Certification

J.D. Power's website certification program is designed to help consumers identify the best online customer experiences.

MicroStrategy Releases MicroStrategy 2019 Analytics and Mobility Platform

A new HyperIntelligence offering delivers a zero-click analytics and data experience.

Akamai to Acquire Janrain

Akamai plans to add customer identity access management to its Intelligent Edge offerings by acquiring Janrain.