CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 12, 2018

CRM Featured Articles

Intercom Launches Two-Way Slack Integration

Now Intercom users can respond to, qualify, and close on sales conversations from within Slack.

LinkedIn Announces New Features and Updates for Sales Navigator

The updates aim to make salespeople more efficient.

Infor Launches Networked Order Management

The new solution aims to help companies enhance their omnichannel customer experiences.

Spanning Enhances Salesforce Data Protection Solution

New Spanning Backup for Salesforce simplifies data and metadata restoration of Salesforce documents.


Building a Customer Service Strategy for the Subscription Economy

Connected and proactive customer service programs mean fewer escalations and simpler customer journeys. (Featured on

CRM Across the Wire

Monetate Adds Intelligent Fit Insights to Its Intelligent Personalization Engine

Intelligent Fit Insights provides marketers with artificial intelligence-based automated segment discovery.

Drawbridge Partners with mParticle

The integration between Drawbridge and mParticle expands the customer data available to mParticle users.

3Cinteractive Launches RCS Messaging Capabilities

3C's new messaging platform embraces the A2P RCS standard.

Mutare Launches Enterprise Text

Enterprise Text provides a texting option for businesses.

Melissa Launches Melissa Direct, a Data Quality Site for Marketers

Melissa Direct helps marketers with list hygiene, data appends, Sales Leads, and mailing software.

Freshsales Launches Sales Campaigns

Sales Campaigns enables sales teams to create, send, and track smart and personalized email.

Neustar Releases Authoritative Contact Intelligence Solution

Authoritative Contact Intelligence provides behavioral insights, phone verification, and appended phones to improve outbound contact strategies.