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August 21, 2017
CRM Featured Articles
eTail East 2017: eTailers Focus on Meaningful Connections With Customers
Company executives detail strategies for creating brand resonance in the age of Amazon.com.
Nimble Launches Smart Contacts Add-In for Microsoft Edge
The add-in brings Nimble's social business insights capabilities to the browser.
eTail East 2017: Personalization is Imperative in E-commerce
Companies must go above and beyond to understand their customers' needs and reach them on a one-to-one basis.
4 Ways to Build Engagement in Your Online Customer Community
As with any community of like-minded people, keeping your virtual community members informed, involved, and connected is critical to success.
Required Reading: With Customer Experience, More Is More
In today's marketplace, companies should make things harder on themselves, not their customers
NetApp Loses Nothing in Translation with SDL
The global storage and data management provider used SDL to deliver content in 16 languages simultaneously
CRM Across the Wire
PandaDoc Expands Integrations
Integration partners include bpm'online, Capsule, Google, SugarCRM, HubSpot, and Zoho.
Sprout Social Launches Bot Builder for Facebook Messenger
Sprout Social Bot Builder for Facebook Messenger enables companies to create customized automated conversational workflows for improved customer service on Facebook.
SalesHood Expands Sales Enablement Platform
SalesHood announces prescriptive, just-in-time content management for sales and marketing.
Zoho Launches SalesInbox for Salesforce.com
SalesInbox for Salesforce automatically prioritizes customer conversations and provides full context for every email conversation.
ConnectLeader Integrates with LeadMaster and GoldMine
The integrations will help companies with lead generation and automated workflows.
Freshworks Partners with Zapier
The integration of Freshsales with Zapier enables businesses to connect more than 750 apps to automate workflows and migrate data.