CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 30, 2016


4 Tips for Managing Your Sales Pipeline

Accurate forecasting is critical for your business, so here's how to get your sales pipeline regularly (and honestly) updated.

4 Tips for Delivering Personalized Service

Contact centers should deliver personalized and proactive customer service, and here's how to do it. (Featured on


Return Policies Affect Consumer Behavior

Longer return windows make returns less likely

CRM Across the Wire

Splice Software Partners with Majesco

A unique integration between Splice and Majesco's Digital Connect lets insurers proactively reach out to customers when events are triggered around the house.

Pyze Launches with Mobile App Growth Intelligence Platform

Pyze emerges from stealth mode with a new growth automation and contextual marketing platform for free.

Novetta Releases Entity Analytics v2.7

Novetta v2.7 delivers relationship analysis and enhanced flexibility for power users

Altiscale Partners with Tableau

Partnership combines Tableau's visual analytics with Altiscale's big data-as-a-service platform.

Unmetric Adds Facebook Reactions Tracking

Facebook Reactions provides companies with insights into how consumers react emotionally to their Facebook posts.

NetBase Partners with Domo for Business Insights

Integrations create a single cloud-based platform for social listening and business insights.