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March 30, 2016
4 Tips for Managing Your Sales Pipeline
Accurate forecasting is critical for your business, so here's how to get your sales pipeline regularly (and honestly) updated.
4 Tips for Delivering Personalized Service
Contact centers should deliver personalized and proactive customer service, and here's how to do it. (Featured on SmartCustomerService.com.)
Return Policies Affect Consumer Behavior
Longer return windows make returns less likely
CRM Across the Wire
Splice Software Partners with Majesco
A unique integration between Splice and Majesco's Digital Connect lets insurers proactively reach out to customers when events are triggered around the house.
Pyze Launches with Mobile App Growth Intelligence Platform
Pyze emerges from stealth mode with a new growth automation and contextual marketing platform for free.
Novetta Releases Entity Analytics v2.7
Novetta v2.7 delivers relationship analysis and enhanced flexibility for power users
Altiscale Partners with Tableau
Partnership combines Tableau's visual analytics with Altiscale's big data-as-a-service platform.
Unmetric Adds Facebook Reactions Tracking
Facebook Reactions provides companies with insights into how consumers react emotionally to their Facebook posts.
NetBase Partners with Domo for Business Insights
Integrations create a single cloud-based platform for social listening and business insights.