CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 21, 2015

CRM Featured Articles

ClearSlide Releases Predictive Insights Tool

The new predictive dashboards are designed to help sales reps assess the deals in their pipelines.

Salesforce Introduces SalesforceIQ, the Thunder Platform, and IoT Cloud at Dreamforce

New Salesforce product launches bring data from multiple sources into common Salesforce apps.

SAP Announces New Portfolio of Tools for SAP Hybris

With added front office functionality, SAP aims to stimulate more personalized customer engagements.


Why Personalization Has Become Critical to the Sales Process

With information literally at everyone's fingertips, the best way to stand out is to personalize.

Case Studies

EBay Finds a NICE Way to Save

NICE Systems' Interaction Analytics helps eBay Enterprise dramatically cut average handling times

CRM Across the Wire

OpenText Integrates with SAP hybris

The integration of OpenText and SAP hybris lets companies manage digital assets across service, sales, and marketing.

FreshAddress Launches Audience Connector

Audience Connector links Facebook users to their email addresses so marketers can target them.

SalesPredict Adds Automated Microsegmentation, Interactive Dashboards to Latest Release

SalesPredict's latest release helps customers understand the key factors behind their lead scores.

Swrve Debuts Integrated Personalization Engine

Integrated Personalization Engine helps mobile marketers personalize messages based on past history or interest.

Accenture to Acquire Cloud Sherpas

Acquisition will significantly expand Accenture's talent and capabilities in enterprise cloud services.

Tactile Releases Three Mobile Sales Apps

Tactile Go, Tactile Peek, and Tact Hello become part of the company's flagship Tact mobile app.

The Next Step

Marketing Automation: Fueling CRM Success

Integrating marketing tools with CRM keeps everyone in the loop