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September 02, 2015

CRM Featured Articles

SMS for Service: What Brands Can Learn from the Hotel Industry

Global hotel chains are experimenting with customer support via text messaging. (Featured on

Magazine Features

Enterprises Move from Passive to Active Social Media Strategies

Rather than just respond to irate tweets, corporations use social media interactions ?to drive change in business processes


Mobile CRM: Setting the Rules of the Road

Establishing expectations and enabling intelligent data flow are key to your mobile blueprint.

Front Office

4 Ways to Maximize CRM Data

If your organization is not regularly revisiting how it captures, tracks, and manages data, even good data can turn into garbage very quickly

CRM Across the Wire

Birst Unveiles Networked BI

Birst's Networked BI solution virtualizes the business intelligence and analytics infrastructures for easier use across multiple sites.

HubSpot Adds Languages to Its Marketing Platform

The HubSpot Marketing Platform now supports German, Japanese, French, Portuguese, and Spanish.

Sprinklr Integrates with Instagram Ads API

Sprinklr integration lets brands manage ad placement and content on Instagram.

DialMyCalls Adds SMS and Voice Broadcasting to Constant Contact

Through the integration, customers can now send automated phone calls and text messages to Constant Contact subscriber lists.

Drawloop Integrates e-SignLive E-Signatures

The integration will enhance document automation, especially in regulated industries.

Accenture Acquires AD.Dialeto to Expand its Digital Marketing Capabilities in Brazil

The acquisition of AD.Dialeto nearly doubles Accenture Interactive's footprint in the Latin American market.

AdRoll Releases Beta Version of AdRoll for Instagram

AdRoll for Instagram lets markets get in on the activity that's happening on the photo sharing site.