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September 02, 2015
CRM Featured Articles
SMS for Service: What Brands Can Learn from the Hotel Industry
Global hotel chains are experimenting with customer support via text messaging. (Featured on SmartCustomerService.com.)
Enterprises Move from Passive to Active Social Media Strategies
Rather than just respond to irate tweets, corporations use social media interactions ?to drive change in business processes
Mobile CRM: Setting the Rules of the Road
Establishing expectations and enabling intelligent data flow are key to your mobile blueprint.
4 Ways to Maximize CRM Data
If your organization is not regularly revisiting how it captures, tracks, and manages data, even good data can turn into garbage very quickly
CRM Across the Wire
Birst Unveiles Networked BI
Birst's Networked BI solution virtualizes the business intelligence and analytics infrastructures for easier use across multiple sites.
HubSpot Adds Languages to Its Marketing Platform
The HubSpot Marketing Platform now supports German, Japanese, French, Portuguese, and Spanish.
Sprinklr Integrates with Instagram Ads API
Sprinklr integration lets brands manage ad placement and content on Instagram.
DialMyCalls Adds SMS and Voice Broadcasting to Constant Contact
Through the integration, DialMyCalls.com customers can now send automated phone calls and text messages to Constant Contact subscriber lists.
Drawloop Integrates e-SignLive E-Signatures
The integration will enhance document automation, especially in regulated industries.
Accenture Acquires AD.Dialeto to Expand its Digital Marketing Capabilities in Brazil
The acquisition of AD.Dialeto nearly doubles Accenture Interactive's footprint in the Latin American market.
AdRoll Releases Beta Version of AdRoll for Instagram
AdRoll for Instagram lets markets get in on the activity that's happening on the photo sharing site.