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August 12, 2015

Magazine Features

The 2015 CRM Market Influential Leaders

Whether they're creating new technology (the Apple Watch) or a new way of catching a cab (Uber), these visionaries are showing us all the way forward.

Viewpoints

How HP Integrated Social Media into its International CRM System

Discover a 360-degree solution for social care.

Small Biz Buzz

Spring Events Yield Web Trends for SMBs

Digital touch points—and digital wallets—lead the way

CRM Across the Wire

Melissa Data Brings Global Address Verification to Microsoft Dynamics CRM

Data quality integration enables users to cleanse, verify, and enhance international customer data.

Aspect Software Acquires LinguaSys

Aspect gains Linguasys' natural language understanding and interactive text response technology.

Moki Launches MokiTouch 2 Free Kiosk App

MokiTouch 2 offers advanced analytics and remote management of in-store customer kiosks.

Digium Releases SDKs for Adding Communications to Mobile Apps

The Respoke SDKs allow companies to add instant messaging, WebRTC, and push notifications to their mobile apps.

Evergage Releases Evergage Recommend

Evergage Recommend is a personalization tool that targets Web site visitors with relevant information.

Nexidia Partners with Cicero

New contact center recording and analytics solutions support Interaction Analytics and PCI compliance. (Featured on SpeechTechMag.com.)

MindStream Analytics Partners with Lavastorm

The partnership will provide analytics software and related consulting services.