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July 08, 2015

Magazine Features

The 7 Tenets of Sales Transformation

Tips for bringing your sales organization to the next level

Scouting Report

Make Choice Your Calling Card

Preference management enables your customers to choose how, and when, to interact

CRM Across the Wire

Leapfrog Enhances Its LFX Conversion Platform

The new suite of proprietary digital tools helps marketers turn data into new customers.

Telemate.Net Software Expands its Unified Communications Analytics Capabilities

The solution provides insight into all unified communications components, including contact center deployments.

Confirmit Acquires Australian-based IRM

Expansion deepens Confirmit's presence in the growing Asia-Pacific market.

CallPromise Receives Patent for Callback and Virtual Queueing

The U.S. Patent and Trademark Office has issued Patent No. 61/564,588 to CallPromise.

Nielsen Names Rocket Fuel an Inaugural Member of Its Preferred Platform Partner Program

Rocket Fuel brings programmatic marketing and Moment Scoring to new Nielsen program to measure digital performance.

Salesforce Launches Desk.com Business Plus

Customer Health Monitor, Canvas, and Custom Controls round out the new customer service features in Desk.com for Business Plus.