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July 06, 2015
Conversational Computing Strives to Meet the 'Star Trek' Standard
Speech technology, combined with artificial intelligence, will enable people to interact with machines in a natural way
Just How Important Is Customer Service to Customer Loyalty?
It turns out other factors are bigger. But here's why it matters.
The Tipping Point
In Relationships We Trust
Forge a deeper bond with stakeholders
CRM Across the Wire
ConvergeHub Integrates Gmail
Users can access the Gmail accounts right from within the CRM platform.
Radius Connect Launches on Salesforce1
Radius Connect now makes thousands of dynamic signals for 20 million U.S. businesses available to Salesforce users.
TeamSupport Launches Product Lines Feature
With Product Lines, multiple corporate divisions can share a single TeamSupport account.
WordStream and Constant Contact Team Up
The partnership between WordStream and Constant Contact will help small businesses find new customers and engage the ones they have.
Zilliant Launches SalesMax Sales Campaigns
New Sales Campaign functionality provides more targeted prescriptive selling guidance to sales reps
Corporate Visions Introduces Power Insights Product
Power Insights helps marketers develop unique insights for use in campaigns and customer conversations.