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July 06, 2015

Magazine Features

Conversational Computing Strives to Meet the 'Star Trek' Standard

Speech technology, combined with artificial intelligence, will enable people to interact with machines in a natural way


Just How Important Is Customer Service to Customer Loyalty?

It turns out other factors are bigger. But here's why it matters.

The Tipping Point

In Relationships We Trust

Forge a deeper bond with stakeholders

CRM Across the Wire

ConvergeHub Integrates Gmail

Users can access the Gmail accounts right from within the CRM platform.

Radius Connect Launches on Salesforce1

Radius Connect now makes thousands of dynamic signals for 20 million U.S. businesses available to Salesforce users.

TeamSupport Launches Product Lines Feature

With Product Lines, multiple corporate divisions can share a single TeamSupport account.

WordStream and Constant Contact Team Up

The partnership between WordStream and Constant Contact will help small businesses find new customers and engage the ones they have.

Zilliant Launches SalesMax Sales Campaigns

New Sales Campaign functionality provides more targeted prescriptive selling guidance to sales reps

Corporate Visions Introduces Power Insights Product

Power Insights helps marketers develop unique insights for use in campaigns and customer conversations.