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June 08, 2015

CRM Featured Articles

InsideView Builds Platform, Partners with ConnectUp and Kairos

The new framework will extend InsideView solutions to a new set of customers.

Magazine Features

In Data Security, It’s a Numbers Game

Requiring multifactor authentication makes it harder for hackers to access information


The Six Pillar Principles of Agile Marketing

There's no time like the present to shorten your response time and improve customer connections.

Cash Register Versus Customer

Stringent adherence to policies and procedures rather than occasional exceptions could cost companies customers. (Featured on

The Tipping Point

Is Your CRM System Social Media Friendly?

Empower collaboration to create customized experiences

CRM Across the Wire

Lionbridge Brings GeoFluent to Zendesk

The integration allows contact center agents to instantly translate customer communications in multiple languages.

hybris Launches SMB Partner Program for hybris Commerce

BORN Group, Connexus, CrossView, Gorilla Group and Tacit Knowledge offer turnkey hybris Commerce solutions for the SMB market

Lithium And Microsoft Form Strategic Alliance

The deal brings insights from Lithium communities into Dynamcis CRM.

Lexalytics Releases Salience 6.1

The new version of Salience text analytics offers greater contextual understanding

eTrigue Builds Out DemandCenter

eTrigue has added enhanced content management capabilities to its marketing automation application.

Swiftpage Updates Act! Essentials

New multi-user capabilities allow for greater sharing of information.