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February 25, 2015

CRM Featured Articles

ACI Reveals the Winners of the 2015 Airport Service Quality Awards

It takes more than just flashy amenities to earn customers' praise. (Featured on

Appinions Launches Attention Analytics on Oracle Marketing AppCloud

The application enables content marketers to take a data-driven approach.


Increase Mobile Sales One Chat at a Time

Eighty-two percent of consumers would use live chat if it were available.


SIO Emerges as a New Contact Center Segment

Frost & Sullivan identifies support interaction optimization as a $1.3 billion global market category.

Pint of View

When It Comes to Marketing, Drop the Scare Tactics

It's not just what we say, but how we draw attention to it

CRM Across the Wire

RelateIQ Releases Sales Reporting Tools

RelateIQ apps let users track sales activities, pipelines, and results.

Webtrends Completes Worldwide Rollout of Webtrends Explore

Webtrends' data exploration application is now available to new clients.

Yardi Releases Yardi Senior CRM for the Senior Living Industry

Yardi Senior CRM is integrated with the full Yardi Senior Living Suite and features sales, marketing, and mobility tools.

Lattice Engines Partners with Madison Logic Data

Partnership provides Lattice customers with insights to predict the buyer's journey and improve account-based marketing