CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 22, 2014

CRM Featured Articles

Insightly Integrates CRM Solution with Quickbooks Online, Dropbox, and Box

Greater demand for file-sharing capabilities drives integrations.


How Mature Is Content Marketing?

Eighty-five percent of B2B marketers can't attribute business value to content activity.

Case Studies

Medical Alert Puts Five9 on Call

In urgent need of a new contact center system, the emergency monitoring device provider turned to the cloud solution for aid.

CRM Across the Wire

Qualtrics Unveils Vocalize VoC Solution

New Qualtrics Vocalize platform is a voice of customer solution that collects data from many sources.

Cotap Launches External Messaging and Integration

Cotap's new release enables mobile messaging to anyone in a business network.

Contact Solutions Creates Business Intelligence Gateway

Data analytics will aid businesses in identifying untapped potential of IVR and mobile customer care data.

eTrigue Adds More Email Providers to VisitIQ

Marketers can now leverage additional email providers for delivery of VisitIQ-enabled links and add marketing automation intelligence to ordinary email.

Noble Systems Adds Real-Time Screening to Speech Analytics

Real-Time Speech Analytics can provide agents and supervisors immediate feedback during the call. (Featured on