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July 23, 2014


The Role of the iPad as a Retail Tool

Provide associates with technology and training to meet consumers' changing expectations.

Use Human Capital Management to Differentiate Your Customer Service

Modern HCM technology improves employee experiences, productivity, engagement, and retention. (Featured on

Case Studies

OptifiNow Builds a Foundation for Sales for Mountain West Financial

Sales and marketing automation company offers tailored solution for the mortgage banker.

Small Biz Buzz

Lessons in Customer Centricity from CRM Vendors

When CEOs listen to the voice of the customer, everyone wins.

CRM Across the Wire

Pipeliner CRM Announces 30 New Integrations

Users can now integrate Pipeliner CRM with marketing automation, support and accountancy software.

Yahoo to Acquire Flurry to Strengthen Mobile Products

Flurry brings mobile app development and analytics to Yahoo.

Viralheat Granted Patents for Sentiment Analysis and Lead Identification Software

New patents let users mine social media for sentiment and lead generation.

TinderBox Updates Sales Automation Software

Major update takes Tinderbox beyond proposals with a mobile-friendly, redesigned interface and flexibility enhancements.

Host Analytics Launches Host Analytics Sales Planning

New cloud-based application streamlines sales forecasting and planning.