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July 31, 2013

CRM Featured Articles

Talygen Adds Enhanced Lead Tracker to Its CRM Module

New application module helps sales teams manage leads through conversion and beyond.

LeadSift Develops a Score to Calculate Social Leads

Natural language processing application rates social media leads based on posting histories.

Vtiger CRM Adds Integrated Email Campaigns for Businesses

Company strengthens its cloud CRM package targeted email tool.

SugarCRM and ProcessMaker Integrate

ProcessMaker SugarCRM edition lets users create and control workflows within Sugar applications.


Seven Steps to Improving Your Customer Service

Companies know that customer experiences are important, yet some struggle to offer experiences that satisfy customers at a cost that makes sense to them.

What Small Businesses Need to Know About E-signing

Ten frequently asked questions answered.


SMB Mobile Adoption Is on a Fast Track

Sixty-eight percent will increase mobile spending in the next year.

Enterprise Software Retools Customer Experiences

Disruptions in the traditional sales model create urgency for vendors and opportunities for end users.