• July 30, 2013

Talygen Adds Enhanced Lead Tracker to Its CRM Module

Talygen, a provider of business management automation, has introduced an enhanced Lead Tracker feature in its cloud-based CRM application to help sales teams track and obtain detailed information about prospective leads.

With it, leads can be assigned to specific sales people, if needed. Lead owners can also set the status of leads to Active/Inactive/Incomplete/Closed to provide better visibility to company managers.

The Talygen CRM module is fully integrated with Talygen CRM to help companies manage the entire lifecycle of a client, from lead generation to conversion. The module allows note-keeping and scheduling, along with the ability to upload files as attachments. It also allows a company to send email to prospective or current customers using email templates.

Talygen's new enhanced Lead Tracker feature lets sales teams do the following:

  • Create and add new leads;
  • Update the contact details of leads;
  • Create notes related to lead communication;
  • Create follow-ups associated with lead details;
  • Save attachments related to leads;
  • Change lead owners if required;
  • Set the status of tleads to Active/Inactive/Incomplete/Closed; and
  • Convert leads to clients by entering just an email ID and project name.

"This application is an amazing product for any business organization, big or small. You can manage every aspect of your business, employees, contractors, and customers," said Harold Saini, chief program manager at Talygen, in a statement. "With the introduction of this enhanced Lead Tracker, sales teams now have a fully integrated and easy-to-use way to manage their entire customer relationship lifecycle. Sales team members can count on the Talygen CRM module to help them close sales and provide excellent customer service to all their clients."

Talygen works with all major browsers on PCs and Macs as well as all major tablets. The core Talygen application needs no installation as it is purely Web-based and will work with any Internet browser.

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