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July 22, 2013

CRM Featured Articles

Verint Delivers High-Efficiency Performance Management

The latest in its Business Impact Solutions suite seeks to help organizations maximize performance and operational efficiency.

ExactTarget Launches HubExchange App Marketplace

Platform brings marketing technologies and data together.

Cirrus Insight Lets Users Customize Their CRM

Users can build their own Salesforce CRM system right into Gmail.

Spredfast and Brandwatch Partner on Social Intelligence and Engagement Solution

Joint customers can now leverage advanced social analytics to drive real-time engagement.

3CLogic and PowerNet Global Announce Technology Partnership

The deal brings an integration of voice, data, and SIP carrier services with 3CLogic's call center software.


Meeting the Summer Sales Challenge

Engage employees with gamification.

Case Studies

Publishers Clearing House Clears Coregistration Concerns

The company bolsters its customer base with eWay's multichannel acquisition solution.

Customer Experience

Happy Agents, Happy Customers

Increased agent productivity leads to increased satisfaction.