CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 18, 2012

CRM Featured Articles

Hearsay Social Unveils Content Exchange

The offering provides fresh and relevant media content for marketers.

Satmetrix Debuts Social Net Promoter

Metric draws on sentiment analysis to tie customer conversations to brand customer experience strategy and Twitter Announce Global Strategic Alliance

With more than 400 million Tweets per day, Salesforce Radian6 and Twitter provide companies with new opportunities to listen, engage and gain customer insight in real time.

TeleTech Launches Net Promoter Accelerator

Exclusive solution improves Net Promoter Score by integrating strategy, software, and services at the point of customer contact.

Zoho CRM Adds Dedicated App for iPad

Zoho CRM covers mobile options for iPad, iPhone, Android and browser users.


Improving the Performance of Your Outbound Call Center

Save time and money by increasing right party contact rates.


Big Data, Big Deal

What you don't know can hurt your business.

Case Studies

A Customer Support Portal to Rely On

IRely makes a wise choice with TechExcel's CustomerWise.