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December 07, 2011
CRM Featured Articles
InteliWISE Introduces Virtual Agent Software for Social CRM
New automated Q&A app provides instant support to Facebook fans.
Leads360 Introduces New Automated Text Message Capabilities
Users can automate and track text messages via email.
YouTube Replaces Insight with New Analytics Tool
New features include more detailed reports, stats, and data filters
The Monday Morning Numbers on Movie Marketing
How international growth, social media, and a decline in DVD sales are changing the film industry's marketing strategies.
How to Deepen Customer Trust
Give your clients an information-packed experience
Using Social Media for Customer Service Is a Strategic Imperative
Protect and enhance your company's image.