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December 07, 2011

CRM Featured Articles

InteliWISE Introduces Virtual Agent Software for Social CRM

New automated Q&A app provides instant support to Facebook fans.

Leads360 Introduces New Automated Text Message Capabilities

Users can automate and track text messages via email.

YouTube Replaces Insight with New Analytics Tool

New features include more detailed reports, stats, and data filters

Magazine Features

The Monday Morning Numbers on Movie Marketing

How international growth, social media, and a decline in DVD sales are changing the film industry's marketing strategies.


How to Deepen Customer Trust

Give your clients an information-packed experience

Customer Centricity

Using Social Media for Customer Service Is a Strategic Imperative

Protect and enhance your company's image.