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October 12, 2011

CRM Featured Articles

Mobile Users Have Mixed Feelings About Location-Based Coupons

Consumers responding to a recent survey like the convenience but worry about security.

Mzinga Announces OmniSocial 2011

Extended social business ecosystem solution features advanced analytics and business intelligence.

Magazine Features

Just What the Marketer Ordered

Beth Fagan creates a corporate brand for Missouri Baptist Medical Center


The Trouble with Traffic

What retailers can learn from baseball

Reality Check

Trust Trumps Technology

What does the customer want? versus What does it cost?