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March 30, 2022


Flawed Proactive Customer Service Can Do More Harm Than Good

Here are some tips to make sure that your proactive customer service outreach doesn't overwhelm customers or your contact center. (Featured on

CRM Across the Wire

Mediafly Releases Revenue 360 Suite

Mediafly Revenue 360 suite offers solutions for sales enablement, revenue intelligence, value selling, and buyer engagement.

Optimove Acquires Kumulos

Optimove's acquisition of Kumulos allows it to expand the mobile capabilities of its marketing platform.

Reputation Launches Competitive Intelligence

Reputation's Competitive Intelligence breaks down public customer feedback to provide competitive insights. Launches Social Advertising Solutions

Budget Pacing Visualizer, Dynamic Local Inventory Ads, and Cross-Campaign Budget Optimization increase's social media advertising capabilities.

BigCommerce Releases Multi-Storefront

BigCommerce Multi-Storefront helps companies unify management of multiple brands and locations within a single store.

Snowflake Launches Retail Data Cloud

Snowflake's Retail Data Cloud brings all CPG industry data sources together.