Edify Labs
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401 Wilshire Blvd
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#1000
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Santa Monica CA 90401
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USA
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Year Founded: 2018
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Ownership: Private
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Number of Employees: 50 - 99
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Profile
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting contact center (CC), unified communications (UC), and real-time communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee. Learn more at edify.cx.
Product Description
Edify Huddle is the only platform that unites contact center (CC), unified communications (UC), and real-time communications (CPaaS/API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. This frictionless transfer capability gives agents the ultimate flexibility to serve customers faster and more completely from a single pane of glass. Edify Huddle Basic delivers unified business communications for $10 per user/month. Edify Huddle ML delivers comprehensive cloud-native omnichannel business communications with machine learning for $7 per user/day.
Whitepapers, Archived Webcasts and Sponsored Content
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Edify Huddle Brochure
This product brochure contains everything you need to know about Edify Huddle, including it's features, the benefits of using the Edify platform in your organization, and our unique pricing model.
Categories
Articles Mentioned
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Edify Integrates ChromeOS Desk Connector for Contact Centers
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
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Edify Labs Releases Edify Huddle CX v4.0
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
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Edify Labs Launches Edify Huddle
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Voxeo and Integrated Voice Solutions Partner to Provide New Services
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THE 2007 Service Leaders, Part 1
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The Bottom Ten
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Gartner Eyes IVR and EVP Vendors
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Intervoice Adds Nuasis Assets to Its Product Arsenal
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Intervoice Serves Up Services
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RightNow's Voice
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Genesys Rubs Aladdin and Acquires VoiceGenie Technologies
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The 2006 Service Leader Awards, Part 1
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Alcatel Acquires Brazil's GMK
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Intervoice Will Purchase Edify
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Avoiding the Speech Rec. Wreck
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September 16, 2005
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DestinationCRM Dashboard
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DestinationCRM Dashboard
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All the Talk at SpeechTek
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A Voice Self-Service Surge
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Dispelling 3 Common Myths of Enterprise Speech Customer Self-Service
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Transitions: Executive Changes for November 16, 2004
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The Impact of VoIP on the Customer Service Experience
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Quality Management Relies on Customer Feedback
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Wires: News and Products for August 6, 2004
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The 2004 Service Leaders--Part I
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The Week in Review: January 23, 2004
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The Week in Review: November 7, 2003
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The Week in Review: October 17, 2003
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SpeechTEK News Roundup
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Vertical Focus: Financial Services
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The Week in Review: June 20
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The Week in Review: 2/28/03
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Contact Center Best Practices
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Edify's Automation Nation
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S1 Acquires Irish CRM Firm
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Envoy CEO Wants to Extend CRM
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A High Stakes Internet Gamble?