Travel/Hospitality CRM > CRM News

The travel and hospitality business is driven by successful customer interactions. Companies that rely on their client's satisfaction need best feedback tools available. Customer Relationship Management (CRM) solutions for the hotel and travel industry provide those tools. Explore our latest CRM news, analysis, and advice for the travel and tourism industry.

Sparkfly Partners with Lunchbox

Sparkfly and Lunchbox are partnering to deliver personalized experiences for restaurant-goers. 

Tattle and Thanx Partner on Restaurant Feedback Capabilities

Tattle has integrated its feedback tools with Thanx's guest engagement and retention platform.

Revinate and NAVIS Merge

The combined company will be known as Revinate and offer an end-to-end guest platform for the hospitality industry.

Satisfi Labs and Noble Partner on Food & Beverage Assistant

Food & Beverage Assistant provides on-demand answers and ordering through chat.

McDonald's Gets in the Loyalty Game

The real value for McDonald's is in the customer data it can collect through its mobile app.

Tattle Partners with Punchh for Restaurant Feedback Offering

Tattle's customer feedback solutions are now integrated with Punchh's loyalty platforms.

Punchh Announces 2021 Spring Release

Punchh's 2021 Spring release includes expanded analytics and engagement capabilities.

Paytronix Integrates with Google

Paytronix links Order and Delivery with Google Search and Google Maps, allowing customers to order food directly through Google.

UrVenue Partners with Satisfi Labs on Hospitality Virtual Assistant

UrVenue's and Satisfi Labs' chatbot can take bookings and relay information across digital touchpoints.

Tattle Integrates with Onosys

Tattle's integration with Onosys brings together customer feedback and ordering information.

PAR Technology Acquires Punchh

PAR's acquisition of Punchh adds loyalty and guest engagement to PAR's restaurant technology portfolio.

Medallia Launches Intelligence for Restaurants

Medallia's Intelligence for Restaurants dashboards tap machine learning to deliver instant answers about brand performance and customer loyalty.

SMG Launches Food Delivery Experience Initiative

SMG's delivery initiative will help restaurants and convenience stores uncover customer insights and improve off-premises dining experiences.

Tattle Integrates with Paytronix

Tattle and Paytronix integration brings customer feedback and ordering data together for restaurant operators.

Crisp Joins NielsenIQ Connect Partner Network

As a member of the NielsenIQ Connect Partner Network, Crisp empowers food and beverage companies with access to more customer and operational data.

Agilysys Launches Agilysys Digital Marketing

Agilysys Digital Marketing automates marketing communications between hospitality providers and guests.

Agilysys Launches Loyalty & Promotions as Part of Agilysys Engage

Agilysys Engage offers guest engagement modules integrated into the Agilysys Hospitality Solution Suite.

GettinLocal Launches Contactless In-Destination Platform for Hotels

GettinLocal's new digital app provides guests with dynamic hyperlocal discovery using geofence technology.

Paytronix Launches Subscriptions

Paytronix Subscriptions helps restaurant franchises and c-stores launch and manage recurring revenue programs.

SMG Partners with Olo

SMG's partnership with food ordering platform Olo provides restaurants with a new way to collect and analyze customer feedback.