Eviivo Debuts Concierge GenAI Guest Messaging Tool
20 Sep 2023
Eviivo Concierge is a virtual assistant that handles guest communications for Airbnb, vacation rental, and boutique hotel owners.
Paytronix Integrates with Square
16 May 2023
Square's POS system is now tied into Paytronix's online ordering and loyalty solutions.
Simpleview Partners with Bandwango
27 Apr 2023
Simpleview's integration with Bandwango brings first-party data on guest activities into Simpleview CRM
Paytronix Launches Mobile Experience Builder
07 Mar 2023
Paytronix's Mobile Experience Builder lets companies update mobile apps and hyper-personalize customer interactions.
Simpleview Partners with SKYNAV
31 Jan 2023
Simpleview's CMS integration with SKYNAV Web3 software lets users create virtual experience for travelers.
Kallpod Launches Listo
10 Jan 2023
Kallpod Listo is a hospitality workforce and communications solution that combines software and smartwatches.
Brightloom Adds Partners and Capabilities to Customer Growth Platform
08 Dec 2022
Brightloom's CGP now offers improved reports, dashboards, analytics, and personalization through new functionality and integrations.
Clickatell Launches Chat Solution for the Travel Industry
07 Dec 2022
Clickatell's new chat solution lets travel companies communicate with customers via SMS, WhatsApp, and Apple Messages. (Featured on SmartCustomerService.coim.)
Yext Supports Google Pickup and Delivery Options
30 Nov 2022
Restaurants can now take advantage of Google Place Actions to further customize their Yext business listings.
Tempest Integrates iDSS CRM with Cvent
22 Nov 2022
Tempest's iDSS integration with Cvent Supplier Network delivers streamlines data collection and RFP sourcing and response processes.
Simpleview Partners with Satisfi Labs
17 Nov 2022
Simpleview and Satisfi Labs together will offer artificial intelligence and live chat for destination marketing organizations.
Anything Hotel Partners with OpenHotel
15 Nov 2022
Anything Hotel and OpenHotel form strategic alliance to deliver a single source for all hospitality management needs.
Yumpingo Integrates with Toast
15 Nov 2022
Yumpingo joins the Toast partner ecosystem to provide restaurants with customer satisfaction data.
Black Box Intelligence Launches GuestXM
15 Nov 2022
Black Box's GuestXM is a customer experience management platform purpose-built for restaurants.
Paytronix and Flybuy Team Up
19 Oct 2022
Flybuy integrates with Paytronix to create a location-based loyalty and pickup solution.
Anything Hotel Partners with Maestro
17 Oct 2022
Hospitality marketing and management agency Anything Hotel aligns with all-in-one hospitality software company Maestro PMS.
NielsenIQ's CGA Expands On-Premise Measurement
29 Sep 2022
CGA expanded its On-premise Measurement solution with expanded target markets and off-premise data integration.
Paytronix Launches Updated Order Experience Builder
21 Sep 2022
Paytronix Order Experience Builder gives restaurant and convenience retailers design tools for digital sites.
Paytronix Partners with Yumpingo
13 Sep 2022
Paytronics and Yumpingo partnership provides restaurants with actionable customer satisfaction data at scale.
SugarCRM and ResPax Partner
25 Aug 2022
SugarCRM and ResPax collaboration will yield a fully integrated CRM and tour booking platform for the travel and tourism industry