Travel/Hospitality CRM > CRM News

The travel and hospitality business is driven by successful customer interactions. Companies that rely on their client's satisfaction need best feedback tools available. Customer Relationship Management (CRM) solutions for the hotel and travel industry provide those tools. Explore our latest CRM news, analysis, and advice for the travel and tourism industry.

Wix Partners with HotelRunner on Wix Hotels Solution

Relaunched Wix Hotels by HotelRunner provides a complete solution for companies to manage and grow their hospitality businesses online.

Tripadvisor Launches AdExpress

Tripadvisor Ad Express helps small and mid-sized businesses reach massive global audiences at scale.

Tattle Partners with GoParrot

Tattle and GoParrot are helping restaurants capture and leverage guest experience insights.

Mystifly Launches MystiPay

Mystifly's MystiPay is an airline payment solution offered through a partnership with Discover/Diners Club.

Revinate Acquires GoMoment

Through its GoMoment acquisition, Revinate adds a digital concierge to its product line-up for hotels.

HungerRush Integrates 9Fold's FullRail Marketing into HungerRush 360 POS

HungerRush's FullRail integration leads to the creation of HungerRush 360 Marketing.

Olo Acquires Wisely

Olo has acquired Wisely, a customer intelligence and engagement platform for restaurants, for $187 million.

Paytronix Updates Order & Delivery

Additions to Paytronix's Order & Delivery include AI that lets companies custom tailor menus for online ordering.

Sparkfly Partners with Lunchbox

Sparkfly and Lunchbox are partnering to deliver personalized experiences for restaurant-goers. 

Tattle and Thanx Partner on Restaurant Feedback Capabilities

Tattle has integrated its feedback tools with Thanx's guest engagement and retention platform.

Revinate and NAVIS Merge

The combined company will be known as Revinate and offer an end-to-end guest platform for the hospitality industry.

Satisfi Labs and Noble Partner on Food & Beverage Assistant

Food & Beverage Assistant provides on-demand answers and ordering through chat.

McDonald's Gets in the Loyalty Game

The real value for McDonald's is in the customer data it can collect through its mobile app.

Tattle Partners with Punchh for Restaurant Feedback Offering

Tattle's customer feedback solutions are now integrated with Punchh's loyalty platforms.

Punchh Announces 2021 Spring Release

Punchh's 2021 Spring release includes expanded analytics and engagement capabilities.

Paytronix Integrates with Google

Paytronix links Order and Delivery with Google Search and Google Maps, allowing customers to order food directly through Google.

UrVenue Partners with Satisfi Labs on Hospitality Virtual Assistant

UrVenue's and Satisfi Labs' chatbot can take bookings and relay information across digital touchpoints.

Tattle Integrates with Onosys

Tattle's integration with Onosys brings together customer feedback and ordering information.

PAR Technology Acquires Punchh

PAR's acquisition of Punchh adds loyalty and guest engagement to PAR's restaurant technology portfolio.

Medallia Launches Intelligence for Restaurants

Medallia's Intelligence for Restaurants dashboards tap machine learning to deliver instant answers about brand performance and customer loyalty.