Dstillery Launches Custom Patient Targeting
19 May 2022
Dstillery Custom Patient Targeting helps healthcare advertisers reach specific patients without user tracking.
UserZoom Acquires Testapic
19 May 2022
UserZoom's deal to buy Testapic will help it provide user experience insights across Europe
Quantum Metric Launches Visible
18 May 2022
Quantum Metric Visible brings website and mobile app behavioral insights to marketers' fingertips.
SupportLogic Launches SX Platform and Applications
17 May 2022
SupportLogic's new SX Platform includes AI-backed insights into customer and agent activities. (Featured on SmartCustomerService.com.)
CXera Integrates with Slack
17 May 2022
CXera's Slack integration lets users create customer-facing microsites and receive analysis of their usage within the Slack interface.
Casted Launches Insights for Podcasts and Videos
17 May 2022
Casted Insights provides visibility into brand engagement and actionable audience metrics across audio and video content.
NielsenIQ Launches Activate, a Retail Media Solution
17 May 2022
NielsenIQ Activate allows retailers to leverage their own data to accelerate new revenue streams.
tvScientific Partners with Adjust for CTV Integration
17 May 2022
tvScientific's partnership with Adjust enhances omnichannel strategies from impression to post-app installation.
Pega Partners with Celebrus to Launch Always-On Insights
17 May 2022
Pega Always-On Insights combines streaming data capture capabilities with AI-powered decisioning for deeper customer behavior insights.
Versium Partners with Treasure Data to Launch Treasure Box
17 May 2022
Versium's Treasure Data integration brings identity resolution to the customer data platform.
TheLoops Launches on Zendesk Marketplace
17 May 2022
TheLoops with Zendesk offers predictive analytics and automations for real-time support. (Featured on SmartCustomerService.com.)
CompleteCSM Launches Customer Intelligence Cloud
17 May 2022
Customer Intelligence Cloud helps companies collect signals, reveal customer intent, and aggregate historical telemetry and adoption data.
MiaRec Launches Customer Sentiment Analysis
16 May 2022
MiaRec has added Customer Sentiment Analysis to its interaction recording and customer engagement platform.
Reveal Mobile Launches the Mira Console for Out-of-Home Measurement
13 May 2022
Reveal Mobile's Mira Console delivers measurement reports for traditional, digital, place-based, programmatic, and moving OOH campaigns.
DataHawk Launches DataHawk Connections
13 May 2022
DataHawk Connections aggregates e-commerce data and ties it to other business applications.
Searchspring Introduces Personalized Search & Merchandising
12 May 2022
Searchspring's Personalized Search & Merchandising provides custom search results and category page recommendations for each shopper.
mParticle Launches Journeys
11 May 2022
mParticle Journeys helps companies design audience sequences across multiple paths.
Zendesk Launches Conversational CRM and Employee Experience Solutions
11 May 2022
Zendesk solutions put conversations at the center of CRM and help businesses deliver modern, personalized experience for today hybrid workers.
Oracle Brings Its Unity Customer Data Platform (CDP) into Oracle Service
11 May 2022
Oracle offers service agents a unified view of the customer with Oracle Fusion Cloud Unity CDP integration. (Featured on SmartCustomerService.com.)
Authenticx Introduces Eddy Effect Dashboard
10 May 2022
Authenticx's Eddy Effect Dashboard helps companies identify and attack disruptions in the customer journey.