SugarCRM Unveils New Brand Identity as SugarAI

SugarCRM rebrands with a focus on using AI for proactive sales guidance.

Qlik Partners with ServiceNow

Partnership combines ServiceNow Workflow Data Fabric with broader, governed enterprise context.

Airship Expands Its AI Agent Fleet

Airship expands and enhances its AI Agent Fleet to optimize campaigns and cross-channel experiences.

NIQ Debuts Growth Pathways

NIQ Growth Pathways deliver a strategic framework and purpose-built solutions to identify and activate untapped growth opportunities.

WunderKIND Ads Partners with Attain

WunderKIND Ads and Attain have launched an advanced commerce data solution for driving measurable ROI and incremental sales lift.

NIQ Partners with Adsquare

NIQ and Adsquare collaborate to bring GeoPurchase Audiences to the programmatic ecosystem across Europe and North America.

Sprinklr Unveils Spring '26 (26.4) Release

Sprinklr's Spring '26 Release has several AI and automation advancements.

PAR Technology Announces PAR Intelligence

PAR Intelligence is a unified intelligence layer that delivers measurable outcomes across every location.

NIQ Launches Ask Arthur Chat

NIQ's Ask Arthur Chat expands access to consumer insights through AI.

Cyara Launches Agentic Testing

Cyara's new voice agent testing and AI governance modules deliver continuous validation for autonomous CX.

Glia Launches CoPilot and Glia Banker

Glia CoPilot is an AI knowledge tool, while Glia Banker is an assistant for automating customer interactions.

ON24 Expands Platform to Turn Digital Events into Global Campaigns

Enhanced AI-powered engagement, translation and analytics capabilities from ON24 help organizations transform single events into scalable, multilingual campaigns

BBB National Programs Backs CBPR 2.0

BBB National Programs applauds the global CBPR 2.0 requirements as a key step toward strengthening international data privacy standards.

HG Insights Unveils Unified Revenue Growth Intelligence Platform and Agentic Infrastructure

HG Insights' RGI Platform delivers market, account, technology, intent, and contact intelligence in a single experience for GTM execution.

Constructor Unveils Merchant Intelligence Agent (MIA)

Constructor's MIA explains product discovery results, suggests next steps, and automates actions for e-commerce merchandising.

Basis Global and AnswerRocket Partner

Researcher + AI brand tracking is the first of multiple initiatives to drive deeper insights and improved outcomes.

Fast Simon Now Tells Merchandisers Which Products are Successful, Overexposed, or Hidden Gems

Fast Simon's new AI shopping optimization solution measures and shows in real time if products are correctly merchandised to maximum conversion and sales potential.

Ringover Launches Ask Empower 2.0

Ringover's Ask Empower 2.0 AI assistant now features native conversational AI capability, from individual call transcript analysis to analyzing all historical and omnichannel conversations. (Featured on SmartCustomerService.com.)

Qualtrics Adds to the Customer Experience Suite

Qualtrics' new omnichannel capabilities accelerate time to value; automated text analytics enable deep customer understanding; and Experience Agents take the right action in the moment.

Informa TechTarget Launches AI Visibility and GEO Solutions

The AI Visibility Audit and the GEO Topic Planner help companies sustain relevance and  build more brand trust in a new era of search.