Airship Elevates Hagebau Connect’s Marketing Efforts
02 May 2022
The German DIY retailer's loyalty program rises with Airship.
Alchemer Strengthens Amdocs’ VoC Program
01 Apr 2022
Alchemer's enterprise feedback platform helps Amdocs drive actionable insights from customers.
Yotpo Grows Sir Dogwood’s Business
01 Apr 2022
Yotpo's SMS messaging addition leads to a 4,700 percent ROI for the pet supplies company.
Kari Gran Sees the Beauty of StoryTap
02 Mar 2022
The skincare products supplier taps into video to increase customer engagement.
Tattle Puts Feedback on the Rib & Chop House Menu
19 Jan 2022
Restaurant chain increases sales and customer satisfaction with Tattle customer insights.
Jornaya Drives PolicyBind Growth
30 Nov 2021
Insurance network expands marketing options with Jornaya LeadiD.
GlassesUSA.com Sees Clear Benefits from Dynamic Yield
29 Sep 2021
The online eyewear retailer tweaks its recommendations engine to increase revenue.
Inkit Gets Its Data Flowing In
01 Jun 2021
The company's customer data is onboarded properly with Flatfile
Hydra-Stop Optimizes Salesforce Conversions with Saggezza
30 Apr 2021
The Salesforce implementer created custom fields to prioritize opportunities.
Talroo Energizes Solr Search Engine with Lucidworks
30 Apr 2021
Lucidworks' Fusion is returning faster search results for Talroo customers.
Evinced Helps Capital One Meet Accessibility Guidelines
22 Apr 2021
The financial giant increases compliance across customer-facing digital properties
Rotary Spins Out a Marketing Win with Workbooks
01 Mar 2021
The outdoor equipment dealer cuts time for marketing activities
Ford Recognizes Essential Workers with Lacek
20 Jan 2021
FordPass Rewards drive loyalty among COVID frontline employees and first responders
Five9 Projects Get Simpler with FinancialForce
20 Jan 2021
FinancialForce provides complete business visibility for the contact center provider
RSVD Scales New Contacts with MountainTop
30 Nov 2020
The event management solutions provider uses B2B data to enter new markets
ERC Collects Better Information with Interactions’ VCA
30 Sep 2020
Virtual Collections Agent removes basic information-gathering calls from ERC agents
Speech Analytics Boosts Customer Service for Bluegrass Cellular
27 Jul 2020
Calabrio helps the wireless carrier increase lower-cost Level 1 support
WestJet Customer Satisfaction Takes Off
27 Jul 2020
The small airline benefits from a bot built by Netomi for Facebook Messenger
When It Comes to Communications, Twilio Has Insurance Firm Covered
29 May 2020
Cover Financial is benefiting from Twilio's Flex cloud-based platform
Navy Federal Deploys Verint for COVID-19 Response
29 May 2020
The credit union turned to Verint's analytics to address changing business conditions