NICE Provides the Standard with Enlightened Experience

NICE's Enlighten Autopilot improves customer satisfaction, effort, and containment scores.

Twice Daily Drives 225% Growth with Paytronix

Guest engagement program promotes proprietary food service with special offerings and mobile ordering.

Republic Services Hauls in Employee Improvements with NICE

Putting the customer experience first has helped retain agents.

Networking Solutions Increase Concession Sales

The New Jersey Devils and Prudential Center score big with Verizon.

Grammarly Rewrites Databricks’ Customer Experiences

Databricks elevates efficiency and customer trust with writing help

First Financial Sees Financial Gains with Kasisto

AI-powered digital assistant drives 27 percent increase in new CDs

Frontpoint Locks in a Better Customer Experience

Mavenoid helps Frontpoint Security overcome staffing challenges.

Pipeliner Hits the Mark for Ernest F. Mariani

Pipeliner provides the one CRM system Mariani's salespeople actually use.

Golden Nugget Wins with PolyAI

The hotel, casino, and restaurant operator is handling customer calls with PolyAI virtual assistants.

Freshworks Packs Huge Gains for Monos

Luggage retailer increases efficiencies, CSAT with Freshworks.

Go Flooring’s Sales Hit the Ceiling

Roomvo's Visualizer tool helped Go Flooring exceed $12 million in sales in its first year.

Qualtrics Helps Dow Unlock $300 Million in Value

Insights from Qualtrics helped Dow boost customer satisfaction and digital transactions.

SaskTel Reduces Truck Rolls with Blitzz Concierge

Canadian telco is cutting operating costs with Blitzz's self-service portal.

Prosperity Becomes More Prosperous with Total Expert

The home mortgage lender boosts business with the vendor's customer intelligence tool.

The Cloud Is Where Radial Wants to Be

The move to Verint's cloud-based Workforce Management pays off.

Crisp’s Data Is Sweet for RxSugar

The sweetener manufacturer grows sales with Crisp's data insights.

Salesloft Reports Great Savings with Matik

Matik's technology lets Salesloft compile customer reports with ease.

Pack Makes the Cut with Clothier

Cuts Clothing stitches together a better web experience with Pack CMS.

Power Digital Drives Lord & Taylor’s Digital Growth

The move away from brick-and-mortar didn't hurt the iconic retailer.

Keeping Keap Pays Off for Lifeonaire

The life coaching organization reaps the rewards of Keap's marketing solutions.