The 2008 CRM Market Awards: Elite -- Introduction

If you’re a regular reader, you know how much we like to praise successful CRM implementations—but each year around this time, we like to draw attention to a select few. Return on investment and other metrics are compelling, but what really draws our attention are projects that help businesses conduct their business better. We think we’ve found some: enterprise-level and midmarket, marketing and sales—these are CRM initiatives that worked, and are still working, continuing to provide value to users wise enough to commit to them.

This year, the magazine has named four customer implementations as winners of its CRM Elite Award:

    * Qualcomm, for a mixed deployment of EchoSign and Salesforce.com;
    * VisionShare, for a Microsoft Dynamics CRM deployment with Axonom;
    * the Toledo Mud Hens, for a Microsoft Dynamics CRM deployment with First Tech Direct; and
    * Ice Energy, for an initiative with JangoMail.

For the rest of the 2008 CRM Market Awards, click here.

Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationcrm.com/subscribe/.

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The 2008 CRM Market Awards: Elite -- Ice Energy

Email marketing Turns a typically cold season warm with JangoMail.

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A minor league team plays like it's in the majors with Microsoft and First Tech Direct.

The 2008 CRM Market Awards: Elite -- VisionShare

Making a healthy data transfer with Microsoft and Axonom.

The 2008 CRM Market Awards: Elite -- Qualcomm

Swifter connections and speedier results with EchoSign and Salesforce.com.