September 20, 2005
IN THE NEWS
will work separately with
, and SAS
to develop new solutions, available later this year, using HP OpenView Business Process Insight (BPI) software to add real-time business process visibility to these firms' BI solutions. Under the agreement HP will work with each company to integrate HP BPI within their new solutions to provide real-time business process status and results.
has agreed to acquire privately held Triversity, a maker of point-of-sale retail software. Financial details were not disclosed. Triversity's technology is expected to provide SAP with products that cover point-of-sale, through the retail supply chain, and to the corporate back office, according to the German software maker. The acquisition is expected to close in October.
has acquired Nimcat Networks, a developer of embedded, peer-to-peer IP communications apps software. Avaya acquired the privately held company for approximately CAD $46 million in cash. Nimcat Networks' IP communications software, currently called nimX, is designed to be embedded within enterprise IP phones.
announced a strategic OEM partnership with Witness Systems
to deliver improved capabilities to Nortel's Contact Center solution. The relationship will blend contact center communications technology with contact recording and quality monitoring products from Witness.
has launched SurveySolutions/EFM 1.4, which includes enhancements to its enterprise Web-survey application. These improvements include expanded reporting capabilities so users can create customized reports, questionnaire design enhancements, and advanced panel management to ensure greater validity of data. In addition, the company improved the product's CRM, HRM, and BI integration capabilities through Web services.
has announced an enhanced portfolio of multimedia communication products branded Expert Anywhere, which provides a end-to-end mobility solution for the distributed contact center. Expert Anywhere Contact Center solution is powered by the Nortel Application Center, a SIP-based integrated suite of applications. The solution makes agents, no matter where they are, more accessible to customers.
ON THE MOVE
has appointed Tania Le Voi
vice president of product development. She will be responsible for enhancing the company's flagship suite, AIMCall.
has joined InsightExpress
as manger of marketing and communications. Donohue will be responsible for corporate marketing strategy and implementation.
Baring Asset Management
has implemented Proposal Software's
Management and Production System (PMAPS) Financial 2004, a comprehensive proposal management solution for investment managers. Baring Asset Management (BAM) is a global investment management company that manages $35 billion on behalf of clients around the world. BAM selected PMAPS because of the software's ability to manage and track proposals in various locations.
Nortel's Extreme Makeover
Everybody in the (Speech Enablement) Pool