VoIPstudio Puts CTI Connector in the Oracle Cloud
VoIPstudio, a provider of Voice over Internet Protocol (VoIP) and Session Initial Protocol (SIP) communications and a gold-level member of the Oracle PartnerNetwork (OPN), has made its CTI Connector available in the Oracle Cloud Marketplace, offering added value to Oracle Sales Cloud customers.
The VoIPstudio CTI Connector enables computer telephony integration (CTI) of customer relationship management (CRM) activities. The connector for Oracle Sales Cloud can be used for both outbound (click-to-call) and inbound connections (incoming caller screening).
"VoIPstudio can improve productivity and enable users to deliver more responsive and higher quality customer service," said Olga Zarzeczna, VoIPstudio's marketing manager, in a statement. "It can make the whole process of interacting with the customer, whether on inbound or outbound calls, flawless. VoIPstudio participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of VoIPstudio CTI Connector. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals."
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