UserTesting Adds Inflation Templates to the Human Insights Platform

UserTesting, a provider of video-based human insight, today released new test templates for the UserTesting Human Insight Platform to help companies understand customers' expectations, behaviors, and perceptions around inflation.

This UserTesting template bundle includes pre-built test plans that help companies do the following:

• Understand how customers are changing their preferences, habits, and priorities in reaction to inflated market conditions;
• Understand how customers hope companies will respond to inflation;
• Collect proactive customer feedback on changes; and
• Hear how customers will respond to changes in pricing due to inflation.

Organizations can use UserTesting's pre-built sample questions or customize the templates. Capturing feedback can be done by leveraging the UserTesting first-party, opt-in network of contributors or directly from companies' own networks.

"There's global uncertainty regarding inflation for consumers and businesses alike. Despite these challenges, businesses still need to create experiences that keep customers returning," said Janelle Estes, chief insights officer of UserTesting, in a statement. "UserTesting helps companies uncover opportunities to create new and differentiating experiences, by knowing how their target audience feels at any given time. This allows companies to keep customers at the forefront of every decision and minimize the impact of inflation on the business."

The new templates focused on consumer expectations around inflation add to the more than 100 pre-built testing templates available on the UserTesting Human Insight Platform.

Related Articles

UserTesting Releases Holiday Sales Templates

UserTesting's newest templates in the Human Insights Platfor help retailers prepare for Black Friday and the holiday sales rush.

UserTesting Adds Sustainability Test Templates

UserTesting can now help organizations with a focus on sustainability uncover customer insights.

UserTesting Introduces Test Templates for IoT Devices

UserTesting's new test templates help companies understand how consumers interact with connected devices.

UserTesting Adds Templates for Testing Social Commerce Shopping Experiences

UserTesting's new capabilities help companies optimize their social media shopping experiences by better understanding evolving shopper expectations.

UserTesting Adds Templates to Human Insight Platform

UserTesting has added capabilities for testing Facebook Metaverse and virtual reality experiences.

UserTesting Adds Features to Its Human Insight Platform

Latest innovations in the UserTesting platform include instant insight, path filter, an expansion of intent path, preview for mobile, and more.

UserTesting Adds AI/ML to Human Insights Platform

UserTesting's latest features include AI-suggested sentiment analysis, enhanced mobile testing capabilities, and simplified sharing through JIRA integration.

UserTesting Launches Template Gallery, Tree Testing, Qualtrics Integration, and Smart Tags

UserTesting has added to its Human Insight Platform in its April 2021 product release.

UserTesting Launches New Test Types and Visualizations

UserTesting's latest release includes card sorting, iOS mobile app testing with TestFlight, prioritization matrix, system usability scale plus, and click maps.

UserTesting Launches Updates to Human Insight Platform

UserTesting adds expanded testing and the technology assets of usabiliTest to its customer feedback platform.

UserTesting Launches July 2020 Human Insight Platform Release

New capabilities in UserTesting's Human Insight Platform provide more access to customer feedback.