Radish Releases ChoiceView Visual Directory
Radish Systems, a mobile/enterprise software company, has released ChoiceView Visual Directory, the latest addition to its patented ChoiceView multichannel 'Voice with Visuals' product suite.
Customers who call participating organizations at anytime from any ordinary phone are presented with a visual menu of options. After choosing 'Directory,' they can see and hear a listing of departments or search for an employee with keyboard entry. When the party is located, the call is transferred and the 'Voice with Visuals' live collaboration session continues.
Customers can also engage in visual sharing, even though they started with an ordinary phone call.
Users can call from any phone, including a smartphone, standard mobile phone, landline, Skype, WebRTC, or VoIP service while visuals are displayed on a mobile device, PC, Mac, or tablet. ChoiceView callers use a standard browser and the free ChoiceView Web App or the free ChoiceView Mobile App that works with any ChoiceView-equipped business.
Radish Systems Releases ChoiceView Visual IVR API
REST API allows voice with visuals' mobility communications to be added to new and existing IVR systems.
Radish Releases ChoiceView for iOS8
The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus.
Radish Systems Releases ChoiceView Web App
Callers can now interact with voice and visual menus on any mobile device with a Web browser.