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Articles: Manufacturing/Automotive
Unfortunately, bad customer service stories are more common than we'd like to think.
How to close the gap between two pillars of business success
The management platform builds strong results across the workforce of a diverse architectural and engineering group.
Aptean will continue to offer industry-specific solutions for its different vertical markets.
Sharing essential information is key to meeting customer demands.
Salesforce's new industries strategy will focus on delivering solutions for key verticals.
SimpleFeed's predictive publishing capabilities deliver a 53 percent lift in engagement
Lessons learned from Superstorm Sandy.
The two companies also entered into a strategic agreement to integrate their solutions for mutual customers.
Experience is where the rubber hits the road.
Emotional engagements are the key to cementing long-term customer relationships.
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
Taking action on big data findings requires collaboration, top-down support.
Roughly 50 percent of companies are unsuccessful at social CRM.
IBM Smarter Commerce speakers tout the importance of the customer.
Whatever your industry, keep these three attributes in mind.
Business transformation can occur.
'How can we have growth like a modern dealership if we don't have the things that a modern dealership has?'
Auto sellers respond to customers with online options.
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Companies: Manufacturing/Automotive
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