Experience is where the rubber hits the road.
Pint of View,
Posted 01 Dec 2013
Emotional engagements are the key to cementing long-term customer relationships.
Insight,
Posted 01 Nov 2013
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
Daily News,
Posted 21 Oct 2013
Taking action on big data findings requires collaboration, top-down support.
Daily News,
Posted 15 Oct 2013
Roughly 50 percent of companies are unsuccessful at social CRM.
Daily News,
Posted 21 Aug 2013
IBM Smarter Commerce speakers tout the importance of the customer.
Daily News,
Posted 22 May 2013
Whatever your industry, keep these three attributes in mind.
Viewpoints,
Posted 17 May 2013
Business transformation can occur.
Insight,
Posted 01 May 2013
'How can we have growth like a modern dealership if we don't have the things that a modern dealership has?'
Front Office,
Posted 01 May 2013
Auto sellers respond to customers with online options.
Insight,
Posted 01 Apr 2013
Marketers will receive more e-commerce capabilities and continued support for Salesforce.com products.
Daily News,
Posted 25 Feb 2013
At global news event, SAP debuts its high-speed Business Suite.
Daily News,
Posted 10 Jan 2013
Imperatives for CRM leaders in the automotive industry.
The Tipping Point,
Posted 01 Dec 2012
When implementation overshadows brand, executing rebates can be challenging.
Viewpoints,
Posted 26 Oct 2012
Altitude's advanced contact center solution helps Al-Jomaih lead the market.
REAL ROI,
Posted 01 Sep 2012
Enterprise application providers call ERP, CRM solutions "complementary."
Daily News,
Posted 07 Aug 2012
Software update includes industry-specific capabilities for life sciences, financial services, and more.
Daily News,
Posted 31 Jul 2012
Retailers lead all verticals with social media investments
Daily News,
Posted 12 Jul 2012
Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com.
Daily News,
Posted 16 Apr 2012
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