The marketing company's numbers were not too good to be true.
REAL ROI,
Posted 01 Jan 2015
Two vertically focused providers supply companies with improved CRM tools.
CRM Featured News,
Posted 31 Dec 2014
American Customer Satisfaction Index sees one of its biggest drops in 20 years.
Insight,
Posted 01 Nov 2014
Unfortunately, bad customer service stories are more common than we'd like to think.
Front Office,
Posted 01 Oct 2014
How to close the gap between two pillars of business success
Insight,
Posted 01 Sep 2014
The management platform builds strong results across the workforce of a diverse architectural and engineering group.
REAL ROI,
Posted 01 Jun 2014
Aptean will continue to offer industry-specific solutions for its different vertical markets.
CRM Featured News,
Posted 21 May 2014
Sharing essential information is key to meeting customer demands.
Viewpoints,
Posted 25 Apr 2014
Salesforce's new industries strategy will focus on delivering solutions for key verticals.
CRM Featured News,
Posted 04 Apr 2014
SimpleFeed's predictive publishing capabilities deliver a 53 percent lift in engagement
REAL ROI,
Posted 01 Feb 2014
Lessons learned from Superstorm Sandy.
Magazine Features,
Posted 01 Jan 2014
The two companies also entered into a strategic agreement to integrate their solutions for mutual customers.
CRM Across the Wire,
Posted 11 Dec 2013
Experience is where the rubber hits the road.
Pint of View,
Posted 01 Dec 2013
Emotional engagements are the key to cementing long-term customer relationships.
Insight,
Posted 01 Nov 2013
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
CRM Featured News,
Posted 21 Oct 2013
Taking action on big data findings requires collaboration, top-down support.
CRM Featured News,
Posted 15 Oct 2013
Roughly 50 percent of companies are unsuccessful at social CRM.
CRM Featured News,
Posted 21 Aug 2013
IBM Smarter Commerce speakers tout the importance of the customer.
CRM Featured News,
Posted 22 May 2013
Whatever your industry, keep these three attributes in mind.
Viewpoints,
Posted 17 May 2013
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