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January 06, 2021
Reality Check
Customer Experience in the Post-Pandemic World
30 Nov 2020
It's time to move ahead and not wait for things to go back to "normal," because the meaning of normal has changed, and consumers' expectations have been permanently altered.
CRM Across the Wire
LeadsRx Launches Ecosystem Attribution
05 Jan 2021
LeadsRx's Ecosystem Attribution maps customer journeys and analyzes website traffic analysis across partner networks.
Tapad Achieves SOC2 Certification
05 Jan 2021
Tapad's SOC2 certification confirms proper information security and internal controls for its marketing solutions.
O'Neil Digital Solutions Updates Its CCM Platform
05 Jan 2021
O'Neil has added analytics and content management capabilities to its flagship customer communications management platform.
MeridianLink Acquires TazWorks
05 Jan 2021
MeridianLink's acquisition of TazWorks increases its consumer screening applications for the consumer reporting agency market.
AutoVitals Acquires Loyalty Marketing Software Provider BayIQ
05 Jan 2021
AutoVitals is adding BayIQ's loyalty rewards platform to its suite of products for the automotive repair industry.
Khoros Acquires Topbox
04 Jan 2021
New funding fuels Khoros' acquisition of Topbox, a customer experience analytics provider.