CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
January 06, 2021
Customer Experience in the Post-Pandemic World
It's time to move ahead and not wait for things to go back to "normal," because the meaning of normal has changed, and consumers' expectations have been permanently altered.
CRM Across the Wire
LeadsRx Launches Ecosystem Attribution
LeadsRx's Ecosystem Attribution maps customer journeys and analyzes website traffic analysis across partner networks.
Tapad Achieves SOC2 Certification
Tapad's SOC2 certification confirms proper information security and internal controls for its marketing solutions.
O'Neil Digital Solutions Updates Its CCM Platform
O'Neil has added analytics and content management capabilities to its flagship customer communications management platform.
MeridianLink Acquires TazWorks
MeridianLink's acquisition of TazWorks increases its consumer screening applications for the consumer reporting agency market.
AutoVitals Acquires Loyalty Marketing Software Provider BayIQ
AutoVitals is adding BayIQ's loyalty rewards platform to its suite of products for the automotive repair industry.
Khoros Acquires Topbox
New funding fuels Khoros' acquisition of Topbox, a customer experience analytics provider.