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November 25, 2020

CRM Featured Articles

Adobe Updates Real-time CDP with B2B Data

Adobe's Real-time CDP updates let users create and manage account profiles.


CX Lessons Learned from the Pandemic

If there's one thing we've observed, it's that business agility has become a requirement for success today. (Featured on

Voice of the Customer

How Can We Listen to Customers When No One Is Talking?

Response rates are down, but don't throw in the towel!

CRM Across the Wire

Marchex Launches Marketing Edge Conversational Analytics

Marchex's Marketing Edge uses artificial intelligence-fueled conversational analytics to help marketers with conversions.

Adjust Partners with Adobe for App Marketing Intelligence

Data integration blends Adobe Experience Cloud with Adjust's app marketing platform to create a single source of truth for performance marketing across channels.

Adobe Adds AI Capabilities to Magento

Adobe has further integrated its Sensei artificial intelligence technology into Magento Commerce.

Veratad Launches Smart 2FA

Veratad advances identity verification with Smart Two-Factor Authentication solution.

StrategyBox Partners with Pattern89

The partnership brings Pattern89's creative recommendations into StrategyBox's customer journey mapping platform.

SightCall Partners with Slalom for Low Touch Field Service Management

SightCall customers can deploy Low Touch Field Service Management within their Salesforce operations.

Monit Adds Features to Help Banks Foster Deeper Relationships with Business Customers

Monit includes data-driven insights with predictive intelligence in its banking solution.