CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
November 25, 2020
CRM Featured Articles
Adobe Updates Real-time CDP with B2B Data
Adobe's Real-time CDP updates let users create and manage account profiles.
CX Lessons Learned from the Pandemic
If there's one thing we've observed, it's that business agility has become a requirement for success today. (Featured on SmartCustomerService.com.)
Voice of the Customer
How Can We Listen to Customers When No One Is Talking?
Response rates are down, but don't throw in the towel!
CRM Across the Wire
Marchex Launches Marketing Edge Conversational Analytics
Marchex's Marketing Edge uses artificial intelligence-fueled conversational analytics to help marketers with conversions.
Adjust Partners with Adobe for App Marketing Intelligence
Data integration blends Adobe Experience Cloud with Adjust's app marketing platform to create a single source of truth for performance marketing across channels.
Adobe Adds AI Capabilities to Magento
Adobe has further integrated its Sensei artificial intelligence technology into Magento Commerce.
Veratad Launches Smart 2FA
Veratad advances identity verification with Smart Two-Factor Authentication solution.
StrategyBox Partners with Pattern89
The partnership brings Pattern89's creative recommendations into StrategyBox's customer journey mapping platform.
SightCall Partners with Slalom for Low Touch Field Service Management
SightCall customers can deploy Low Touch Field Service Management within their Salesforce operations.
Monit Adds Features to Help Banks Foster Deeper Relationships with Business Customers
Monit includes data-driven insights with predictive intelligence in its banking solution.