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July 15, 2020
CRM Featured Articles
Acquia Launches Open Digital Experience Platform
Marketing Cloud and Drupal Cloud unify data and content for building, personalizing, and orchestrating experiences.
Pega Introduces X-ray Vision, a Self-Healing RPA
AI-powered deep robotics promise to make bots faster, more durable, and easier to deploy, the company says.
Set Clear Goals to Decrease Contact Center Complexity
Here are four things to consider when looking to simplify contact center management. (Featured on SmartCustomerService.com.)
CRM Across the Wire
Medallia Launches Quickstart Solutions for Government and Education
With Medallia Quickstart, video feedback, crowdsourcing, and AI-powered text analytics deliver insights on public sentiment.
UJET Launches Channel Partner Program
PeakView is UJET's first channel partner in the program.
Wyld Networks Launches Mobile Mesh
Mobile mesh technology lets retailers and event organizers provide in-app marketing without WiFi.
Button Launches Reach for Performance Marketing
Button's Reach offers deep linking and app-tracking technology as a service to affiliate network traffic.
MarketStar Partners with Totango
Partnership brings together Totango's customer success technology with MarketStar's managed services.