CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 15, 2020

CRM Featured Articles

Acquia Launches Open Digital Experience Platform

Marketing Cloud and Drupal Cloud unify data and content for building, personalizing, and orchestrating experiences.

Pega Introduces X-ray Vision, a Self-Healing RPA

AI-powered deep robotics promise to make bots faster, more durable, and easier to deploy, the company says.

Viewpoints

Set Clear Goals to Decrease Contact Center Complexity

Here are four things to consider when looking to simplify contact center management. (Featured on SmartCustomerService.com.)

CRM Across the Wire

Medallia Launches Quickstart Solutions for Government and Education

With Medallia Quickstart, video feedback, crowdsourcing, and AI-powered text analytics deliver insights on public sentiment.

UJET Launches Channel Partner Program

PeakView is UJET's first channel partner in the program.

Wyld Networks Launches Mobile Mesh

Mobile mesh technology lets retailers and event organizers provide in-app marketing without WiFi.

Button Launches Reach for Performance Marketing

Button's Reach offers deep linking and app-tracking technology as a service to affiliate network traffic.

MarketStar Partners with Totango

Partnership brings together Totango's customer success technology with MarketStar's managed services.