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April 15, 2020

CRM Featured Articles

CRM Software Sees Strong Market Growth

Wider CRM adoption yields better sales performance, BCC Research concludes.


Tips for Creating the Ultimate Customer (Virtual) Experience

There's an abundance of digital customer interaction tools that can replace the in-person experience, but choosing the right one will take some effort. (Featured on


Sales Analytics Show Strong ROI, Gartner Finds

Coaching and skills development uses deliver the largest benefit

Case Studies

Nosto Helps Industry West Furnish Shoppers with Personalization

The home decor retailer's website is optimized with AI to improve conversions

CRM Across the Wire

PCI Pal Launches PCI Pal Rapid Remote

Rapid Remote helps companies deliver secure payment services with home and remote workers within 48 hours.

Jivox Extends Dynamic Creative Optimization to the Connected TV Market

Jivox's partnership with Tremor Video brings CTV viewer insights through Jivox's enhanced omnichannel personalization platform.

MessageGears Launches Segment for Creating Dynamic Audiences

MessageGears' Segment helps marketers do more with their data and export audiences to third-party providers.

SightCall Offers Free Access to SightCall Visual Support for Users Fighting COVID-19

SightCall is offering free access to SghtCall Visual Support on Salesforce AppExchange for collaboration in a real-time video environment. (Featured on

ZoomInfo Launches Intent Solution for Marketing and Sales

ZoomInfo Intent helps B2B companies identify, prioritize, and engage leads based on buying signals.

Verint Unveils Work-From-Home Programs

Verint's latest offerings address needs to improve workforce visibility, compliance, and productivity amid COVID-19 outbreak.