CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
April 15, 2020
CRM Featured Articles
CRM Software Sees Strong Market Growth
Wider CRM adoption yields better sales performance, BCC Research concludes.
Tips for Creating the Ultimate Customer (Virtual) Experience
There's an abundance of digital customer interaction tools that can replace the in-person experience, but choosing the right one will take some effort. (Featured on SmartCustomerService.com.)
Sales Analytics Show Strong ROI, Gartner Finds
Coaching and skills development uses deliver the largest benefit
Nosto Helps Industry West Furnish Shoppers with Personalization
The home decor retailer's website is optimized with AI to improve conversions
CRM Across the Wire
PCI Pal Launches PCI Pal Rapid Remote
Rapid Remote helps companies deliver secure payment services with home and remote workers within 48 hours.
Jivox Extends Dynamic Creative Optimization to the Connected TV Market
Jivox's partnership with Tremor Video brings CTV viewer insights through Jivox's enhanced omnichannel personalization platform.
MessageGears Launches Segment for Creating Dynamic Audiences
MessageGears' Segment helps marketers do more with their data and export audiences to third-party providers.
SightCall Offers Free Access to SightCall Visual Support for Users Fighting COVID-19
SightCall is offering free access to SghtCall Visual Support on Salesforce AppExchange for collaboration in a real-time video environment. (Featured on SmartCustomerService.com.)
ZoomInfo Launches Intent Solution for Marketing and Sales
ZoomInfo Intent helps B2B companies identify, prioritize, and engage leads based on buying signals.
Verint Unveils Work-From-Home Programs
Verint's latest offerings address needs to improve workforce visibility, compliance, and productivity amid COVID-19 outbreak.