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September 18, 2019

CRM Featured Articles

Salesforce Launches CRM Cloud Solutions for Manufacturing and Consumer Goods

Manufacturing Cloud and Consumer Goods Cloud are parts of the Salesforce Customer 360 Platform.

Magazine Features

The Best Sales Force Automation (SFA) Software and Solutions: The 2019 CRM Market Leader Awards


The Five A's of Successful Customer Communities

Successful customer communities share some common elements. (Featured on

Why B2B2C Companies Need Website Localization

As B2B companies generate new revenue using B2C tactics, they're looking to the next frontier: global markets. That means localizing their digital experiences.

Reality Check

With AI for Sales, Familiarity Breeds Respect

The more sales professionals look at AI for sales, the more they like what they see

CRM Across the Wire

Inference Enables Conversational AI for Cisco's On-Premises Contact Center Platforms

Companies using Cisco's on-premises unified communications and contact center offerings can now upgrade their IVRs to cloud-based intelligent virtual agents.

AdRoll Launches Brand Awareness

AdRoll Brand Awareness contains machine learning that can make more than 2.5 million predictions per second to help companies reach the right audiences at the right time. 

Clearbit Unveils X for B2B Marketing and Sales Teams 

Clearbit X lets companies leverage their customer data with Clearbit's to improve online advertising, deliver de-anonymized leads to sales, and personalize their entire lead lifecycle from website to messaging to renewal. 

SurveyMonkey Launches Smart Notifications

Smart Notifications allow for rules-based email alerts when survey responses come in.

HGS Unveils HGS Digital

HGS Digital will provide a suite of digital offerings based on data, automation, cloud solutions, and HGS' DigiCX platform.