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August 26, 2019

CRM Featured Articles

LinkedIn Launches Insights and Research Hubs

Insights and Research pages are among the new features in LinkedIn's Success Hub for Marketers.


3 Tips for Startups to Improve Their Customer Service

Start-ups don't necessarily think first about customer support, but they can't afford to ignore it. (Featured on

CRM Across the Wire Launches AI-Based Recommendations Recommendations highlights key coaching moments and deal risks.

360insights Acquires Consumer Rebate Provider Ohana

The Ohana acquisition expands 360insights' push into rebate management.

COPC Launches Customer Experience Standard for Vendor Management Organizations, Version 6.1

Release 6.1 of the CX Standard for VMOs offers more refined definition of terms and new measurement guidance.

Zilliant Joins Oracle PartnerNetwork as Gold Level Member

Rybbon and SurveySparrow Integrate

Rybbon's partnership with SurveySparrow lets users connects digital incentives and surveys.

ActiveCampaign Integrates with Salesforce

ActiveCampaign and Salesforce users can now better align sales and marketing teams while automating unique customer experiences.

CRM Blog

Contact Center Agent Saves a Life