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July 29, 2019

CRM Featured Articles

TextUs Announces TextUs Next

The new solution aims to connect businesses and customers in real time via conversational text messaging. Introduces New Salesforce Essentials Features

The new features are designed to enable small businesses to communicate with customers in their preferred channels. (Featured on


The 3 Pillars of Stellar Service Provider Customer Experience

Companies have a real opportunity to stand out with convergence, analytics, and personalization. (Featured on

Personalization Is an Outcome, Not a Strategy

It results from knowing who you're targeting, developing tactics for how to engage them, and customizing messaging to make sure you're as relevant as can be.

CRM Across the Wire

Bigtincan Acquires Veelo

Veelo's sales enablement platform complements Bigtincan's product suite, expanding capabilities and charting a course to enter new markets.

Top Launches Topvote Consumer Feedback App

Topvote is a mobile app that lets consumers vote on products and campaigns.

Gryphon Launches Sales Performance for Dynamics

Gryphon has integrated its telephony, behavior analytics, and marketing compliance platform to work natively within Microsoft Dynamics 365.

InsideView Expands Its Data Platform

Enhanced data matcher, branch data, and data diagnostics round out InsideView's latest upgrades. 

Pipedrive Updates Its CRM Platform

Pipedrive's latest version includes a new artificial intelligence-powered sales assistant.