CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 01, 2019

CRM Featured Articles

Conversation Can't Outweigh Content, CRM Evolution Panelists Contend

When it comes to AI, the conversation is only as good as the data feeding into it, speakers maintain.

Magazine Features

Extraprise CRM: Extending Systems Outside the Four Walls

Companies are opening their CRM systems to partners, vendors, suppliers, and customers with new digital twin technology


The Power of Customer Advocacy

Customers who advocate for your products are very valuable. Here's how to cultivate them. (Featured on

4 Ways AI Can Transform Email Marketing

With artificial intelligence, you can optimize your email program by uncovering insights at the individual subscriber level—work that would take countless hours using traditional methods.

Reality Check

4 Things to Know About the AI for Sales Marketplace

Artificial intelligence is fundamentally changing CRM, and it deserves your attention now

CRM Across the Wire

MessageGears Partners with Airship

Partnership brings Airship's advanced mobile engagement together with MessageGears' email and orchestration.

Movable Ink Integrates with SmarterHQ

Partnership enables digital marketers to create personalized visual experiences based on cross-channel behavioral and contextual data.

Clarabridge Unveils Customer Experience Innovations for Digital Engagement

Advanced, AI-powered technology enables companies to listen to, analyze, and engage with consumers on every channel. (Featured on

Verint Adds AI-Powered Anomaly Detection

Verint's Anomaly Detection offers machine learning capabilities to identify customer pain points and outliers in CX Dcustomer experience data.

LivePerson Launches Conversation Builder

LivePerson Conversation Builder is collaborative AI technology empowering all staff to assist with bot building.

Infor Launches CloudSuite CRM for Mobile Devices

Infor CloudSuite CRM for Mobile Devices is a mobile sales tool for Apple iOS, but an Android version is planned for later this year.