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March 06, 2019


In a Customer-Driven Age, Financial Firms Are Struggling to Achieve Loyalty

Too many companies are not collecting and analyzing the data they need to gain a deeper understanding of customers.

4 Steps to Achieving Customer 360

To get a complete view of customers, companies need to do more with the data they have. (Featured on

Customer Experience

5 Building Blocks for Digital Transformation

Keeping up in these areas lowers your company's risk of being disrupted

CRM Across the Wire

Pitney Bowes Launches Consumer Connect

Consumer Connect is a post-purchase marketing solution.

Nuance Launches Agent AI

Agent AI brings real-time insights to human agents during customer interactions. (Featured on

Toast Adds Features to Enhance the Guest Experience

Toast Guest Feedback empowers restaurant owners to collect and immediately act on reviews before negative ratings impact revenue

Reactful and 6sense Forge Marketing Solution Partnership

Reactful and 6sense are partnering to combine intelligent AI-driven web personalization with Account Based Orchestration to communicate with targeted website visitors in real time.

Qubit Launches Start, Grow, and Pro for Personalization

Qubit has released a new product portfolio to help retailers accelerate personalization.

Virsera Launches SpurGo Microsoft Dynamics 365 Add-In

Virsera's SpurGo Goal Acceleration tightly integrates with Microsoft Dynamics CRM.

Virtualitics Updates Virtualitics Immersive Platform with Machine Learning and 3D Visualizations

Virtualitics' advanced data analytics and visualization platform release supports a wider array of industry use cases and features AI and immersive visualization.