CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 04, 2019

Viewpoints

Amp Up Your Self-Service Online Community with Knowledge Management

Online communities can have real benefits for companies, provided that they invest in the knowledge management that powers them. (Featured on SmartCustomerService.com.)

Case Studies

Janrain Expands Offerings with Looker

The digital identity network provider is now far more flexible

CRM Across the Wire

Exceed Integrates with HubSpot

Exceed.ai's automated lead qualification and nurturing sales assistant now integrates with HubSpot CRM.

Pulseway Launches MSP Toolkit

Pulseway has extended digital marketing and sales capabilities with its launch of the MSP Toolkit.

mParticle Launches Data Master to Help Users Improve Data Quality

mParticle's new core platform feature aligns businesses and stakeholders around a unified data dictionary.

Movable Ink Partners with CrowdTwist

New integration enables marketers to use real-time loyalty data in email campaigns to create personalized visual experiences at the moment of open.

Zappix Unveils Automated Pre/Post Procedure Reminders For Healthcare Providers

The addition to the Zappix Healthcare Suite provides automated pre-and post-procedure reminders to patients. (Featured on SmartCustomerService.com.)

Threads Becomes a HubSpot Connect Beta Integrator

Threads has integrated its customer contact sync program with HubSpot.