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May 21, 2018
CRM Featured Articles
LinkedIn Announces New Sales Navigator Capabilities
The new features include redesigned lead and mobile account pages.
Infusionsoft Launches an Updated Platform for SMBs
The new version aims to provide a more intuitive experience for small-business users.
Companies Don't Need Websites to Benefit from SEO
Links to local search results also rely on accurate and up-to-date information on the Web.
CRM Across the Wire
Zendesk Launches The Zendesk Suite and Zendesk Connect
Zendesk's latest product offerings bring multichannel capabilities together in one integrated offering. (Featured on SmartCustomerService.com.)
ActiveCampaign Launches Win Probability
Win Probability uses machine learning to predict the odds of winning deals.
Adobe Launches Advertising Analytics for Paid Search
Advertising Analytics for Paid Search helps companies see the effects of their search advertising.
Pega Integrates with LinkedIn Sales and Marketing Solutions
LinkedIn Sales Navigator and Matched Audiences will integrate with Pega CRM software to help power engagement strategies
Flurry Launches Push Notifications for Mobile Developers
Part of the new Flurry Marketing Suite, Flurry Push allows mobile app developers to leverage the power of messaging.
Medallia Adds AI to Experience Cloud
Customer engagement, data platform, artificial intelligence, and machine learning capabilities go into the new offering.
Influ2 Launches Person-Based Advertising Platform
Influ2's PBM platform generates and sends personalized advertising for B2B companies.