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May 21, 2018

CRM Featured Articles

LinkedIn Announces New Sales Navigator Capabilities

The new features include redesigned lead and mobile account pages.

Infusionsoft Launches an Updated Platform for SMBs

The new version aims to provide a more intuitive experience for small-business users.

Insight

Companies Don't Need Websites to Benefit from SEO

Links to local search results also rely on accurate and up-to-date information on the Web.

CRM Across the Wire

Zendesk Launches The Zendesk Suite and Zendesk Connect

Zendesk's latest product offerings bring multichannel capabilities together in one integrated offering. (Featured on SmartCustomerService.com.)

ActiveCampaign Launches Win Probability

Win Probability uses machine learning to predict the odds of winning deals.

Adobe Launches Advertising Analytics for Paid Search

Advertising Analytics for Paid Search helps companies see the effects of their search advertising.

Pega Integrates with LinkedIn Sales and Marketing Solutions

LinkedIn Sales Navigator and Matched Audiences will integrate with Pega CRM software to help power engagement strategies

Flurry Launches Push Notifications for Mobile Developers

Part of the new Flurry Marketing Suite, Flurry Push allows mobile app developers to leverage the power of messaging.

Medallia Adds AI to Experience Cloud

Customer engagement, data platform, artificial intelligence, and machine learning capabilities go into the new offering.

Influ2 Launches Person-Based Advertising Platform

Influ2's PBM platform generates and sends personalized advertising for B2B companies.