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May 14, 2018

CRM Featured Articles

Pitney Bowes Launches EngageOne Converse

The chatbot platform integrates data and location information into leading messaging software for customer support. (Featured on

Urban Airship Now Supports Google Pay Tickets

The combination of Google Pay's ticket feature and the Urban Airship platform aims to deliver simplified yet engaging ticketing and boarding pass experiences.


If You Don't Want to Say Goodbye to Customers, Say Hello to CPaaS

Communications Platform as a Service will give companies and consumers better ways to interact right within apps. (Featured on


Customer Sentiment Is Becoming a New Imperative

Sentiment and emotion analytics are poised for 3,000 percent growth

CRM Across the Wire

Blueworx Partners with Aspect to Launch Blueworx CX

Blueworx and Aspect Software together offer a comprehensive approach to application lifecycle management for IVR and omnichannel self-service solutions. (Featured on

Xactly Simplifies Accounting for Sales Commissions Under ASC 606/IFRS 15

Xactly Commission Expense Accounting (CEA) ensures data integrity for compliance under the new revenue recognition standard

Acxiom Launches Global Data Navigator Tool

Acxiom Global Data Navigator offers marketers visibility into global audiences.

Bidalgo Adds Support for Playable Ads on Facebook and Other Platforms

Users can increase click-through rates of Facebook playables by 50 percent using Bidalgo's AI-based ad automation software and services.

ServiceNow Introduces Virtual Agent

ServiceNow Virtual Agent lets employees get answers immediately and open cases directly from chats. (Featured on

Confirmit Launches B2B Account Health

Confirmit Account Health helps B2B companies manage revenue risks connected to specific accounts.

Lucidchart Launches Lucidchart Sales Solution, Salesforce Integration

Lucidchart Sales Solution provides diagramming and account mapping software for sales teams.

The Next Step

Does AI's ROI Mean Humans Are SOL?

OMG, no! They need each other to do their best work