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April 25, 2018

CRM Featured Articles

T-Mobile Now Offers Customer Support via iMessage

T-Mobile is the latest brand to become an Apple Business Chat partner, which means the company will now offer customer support via Apple's Business Chat tool. (Featured on

Intercom Launches Business Messenger

The messaging platform is designed to go well beyond chat capabilities.


Required Reading: The Geek, Nerd, Suit Approach to Customer-Centricity

Achieving customer-centricity requires a partnership between IT, analysts, and business strategists.

CRM Across the Wire

Listrak Partners with Persado

The partnership combines Persado's AI-generated marketing language with Listrak's automation and analytics platform.

InsideView Launches InsideView Apex

InsideView Apex visualizes market opportunities, pinpoints ideal targets, aligns sales and marketing teams, and measures go-to-market performance in real time.

SalesHero Releases Robin AI Virtual Sales Assistant

Robin automates tedious sales tasks that take up selling time

Mobile Ad Tech Company WeQ Launches

WeQ's platform blends mobile advertising technology with human intelligence.

Acrolinx Launches Version 5.4

Version 5.4 of Acrolinx's content creation and review platform includes new features, dashboards, and integrations.

Bidalgo Releases Self-Serve Tool for Google’s Universal App Campaigns

The mobile app user acquisition platform offers an integrated toolset for growing apps across all major channels.