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March 15, 2017

CRM Featured Articles

Flyr Launches a Video Creation Platform

The AI-powered platform enables users to quickly create and share video content.


Enterprise Intelligent Assistance: Living up to Expectations

New developments and improved functionality make virtual assistants a technology to continue watching. (Featured on

The Next Game-Changer for B2B Sales? P2P Selling

Peer-to-peer selling strategies leverage happy customers—and trust in peers—to drive revenue.


The Case for Unified Commerce

Leading retailers are going beyond omnichannel to improve customer experience

Case Studies

At Bark & Co., Customer Service Goes to the Dogs

With Zendesk's help, a ‘dog bot' fetches answers for customers of the canine treat provider

CRM Across the Wire

Wayin Launches Marketing App Store

Wayin App Store will help marketers execute interactive marketing experiences.

Clicktale Launches Experience Cloud

Psychological Analytics enable businesses to understand the intent behind customer actions.

Accenture Introduces Accenture Genome Personalization Solution

Accenture's Genome helps companies create more in-depth customer profiles for deeper personalization.

Veeva Deepens Partnership with

Veeva integrates with's Marketing and Service Clouds

Marketo Partners with Infor

Strategic partnership provides broad, seamless digital engagement solutions.

Tickr Acquires Market.Space

Tickr has added data visualizations to its platform through the acquisition of Market.Space.

Kantar Shopcom Expands Partnership with LiveRamp

Advertisers can now use Kantar Shopcom's database of 300 million U.S. customers for targeting across the marketing ecosystem.